My Empire Casino Review

My Empire is an online gambling platform established in 2023 and owned by Rabidi N. V. It offers a wide selection of 8,000+ games for people of different tastes and preferences and an impressive amount of payment methods for both depositing and withdrawing. With a more than generous promotion system and unique player approach, where the casino allows you to try the role of a Roman ruler and create your own emperor with a one-of-a-kind town-building gaming system, My Empire may be a perfect casino choice.  

Wide Range of Bonuses at My Empire

My Empire Casino offers numerous generous bonuses for its players, including a welcome package that covers the first three deposits and a crypto welcome bonus. The casino also offers ongoing promotions for existing players, such as live and weekly cashback, weekly reload, and weekend reload bonuses.

Welcome Bonus: up to $4,000 + 150 Free Spins

New players can get a welcome bonus of up to $4,000 and 150 Free Spins for their first three deposits made after registering in My Empire Casino. The minimum deposit to receive the first, second and third deposit bonuses is $30, and if you want to get 50 Free Spins for each bonus, you need to deposit $50 at least. Note that this promotion will not be credited for deposits made with Neteller or Skrill. The wagering requirements for winnings with this bonus are x35 and x40 for winnings with free spins, and they should be completed within 10 days of the bonus activation, which is considered average among casinos.

Crypto Welcome Offer of up to 100 mBTC

For those players who prefer depositing with crypto, My Empire Casino has a great Crypto Welcome Bonus. It will be credited to the first four deposits from 1 mBTC. With the first deposit, you can get a 50% bonus up to 50 mBTC, for the second and third deposits, you will receive a bonus of 100% of the deposit amount with a maximum of 12,5 mBTC. And another 25% bonus with a maximum amount of 25 mBTC you will receive for your fourth deposit. Moreover, players will also get an additional 100 Free Spins for your first crypto deposit. 

The wagering requirements for this bonus are x35 and x40 for the winnings from free spins should be completed within 10 days. The maximum bet with an active bonus is 0.25 mBTC or $7.5.

Two Types of Cashback Bonuses

Live Cashback offers players 25% cashback on their losses in games in the live casino section. The minimum cashback amount that can be credited is $10, and it can go up to $300. If you want to get the cashback, don’t forget to request it in live chat or by email, in order not to lose it.

There’s also a cashback for pokies in My Empire, but you can only get it if you’ve reached the third VIP level or higher. The promotion is valid for the whole week, but players need to opt in to get it. On the third level, you can get 5% cashback on your net losses with a $1,500 maximum; on the fourth - 10% with a $3,000 max; and on the fifth - 15% with a maximum amount of $4,500. The wagering requirements that players should meet before withdrawing are x1 for both types of cashback. 

Reloads During the Whole Week

This promotion will get you 50 Free Spins if you make a deposit of not less than $30 on a period from Monday to Friday. They can be used on the games selected by the casino, which are usually the most popular pokies at that moment. The maximum bet that is allowed with this bonus is $7.5. The wagering requirements are the same as for any other free spins - x40, and they should be met within 10 days.

On weekends, there is another kind of promotion in My Empire Casino. If you make a deposit equal to $30 or higher, you will get a 50% bonus, and if your deposit surpasses $75, you will also get 50 Free Spins chosen by casino pokies. The maximum bonus amount is $1,0590. Before cashing out your winnings, don’t forget to meet the wagering requirements x35 and x40 for free spins in 10 days.

Build Your Own Empire with the Casino’s Loyalty Program

Being a part of the loyalty program in My Empire can guarantee you a lot of benefits. Overall, there are five VIP levels that perfectly match the casino theme. As you make your first deposit, you start with the first level, the senator. On this level, your monthly withdrawal limit is $10,500, and as you move levels it will increase up to $35,000 on the fifth level, the Caesar. The more you play throughout the month, the faster you level up. On the third level, the Principate, you will also open a promotion of weekly cashback, which we have already overviewed previously, and on the fourth, the Legates, you’ll also get a personal account manager to help you out with any questions and choices. Furthermore, the loyalty program opens up a lot of other special bonuses and personal offers for the players.

Games from 70+ Industry’s Top Providers

The game library in My Empire will definitely grab your attention. Casino offers to choose among more than 8,000 games from the industry’s top providers. There are games from more than 70 developers, such as Microgaming, ELA Games, Play’n GO, Spinomenal, Pragmatic, and much more. 

Games are grouped into 7 categories, including Top, Popular, Live Games, Exclusive, etc. Also, you can search for games by providers or simply type in the title in the search bar. Another great thing is that there are demo versions of the games, so before choosing a pokie, you can try it out without spending any money. The casino also offers a variety of table games e.g. roulette, blackjack, baccarat and over 20 games in a live section. 

Payment Methods: E-Wallets, Crypto and Debit Cards

My Empire offers 21 payment methods, including bank cards, e-wallets, and crypto. There are 14 popular cryptocurrencies on the list, including such stablecoins as Tether, BET20, and USD Coin. Among the e-wallets supported in the casino are Neteller, Skrill, Neoserf, MiFinity, and others  

The minimum deposit limit is $15 for most banking except for Visa, Mastercard and several cryptocurrencies. As for the minimum withdrawal limit, for e-wallets and bank transfers, it is $15, and it is slightly higher for crypto. However, in the casino, we can observe a tendency for withdrawal options among e-wallets to be more limited. The casino offers only three wallets for withdrawal: Jetonbank, Sticpay and MiFinity. To our pleasure, deposits and withdrawals in My Empire do not have transaction fees attached.

Withdrawal Time

The casino usually processes withdrawals within 3 days, from the next day of your request. Our team didn’t notice any drawbacks or delays while we were testing the casino system. However, there are a lot of complaints from other players on different platforms about constant withdrawal delays. We tried to find any proof of this, but unfortunately, there was none. Therefore, we contacted the casino directly about the issue of delayed withdrawals and received a response from them that confirmed the transparency and customer focus of the casino.

Delays can occur, this usually down to either a high number of incoming requests or further security checks being made, most of the time for first withdrawals as the team will need to confirm the funds are going to the correct person, etc. We are always working towards providing a smooth and fun experience for our players.

Easy Navigation, Quick and Roman Empire-Inspired Site

The design of the website and the Roman theme of the casino are definitely advantages, that make the gambling experience in My Empire even more pleasing and engaging. The site has a warm, rich colour scheme dominated by shades of brown and gold. All animated elements look natural and smooth without flashing effects. The site’s layout is minimalist, thus easy to understand even for those who have just opened it.

You can navigate to any page by clicking on the main menu button in the upper left corner of the screen and picking the appropriate section. The icons for games, bonus offers, etc., are fairly big, featuring images in a bit of cartoonish style, which perfectly matches them. To find the promotions page, and bonus shop and see your progress in the loyalty program, you can click on the slide-out menu button.

Sign Up Process

Signing up to My Empire is clear, fast and easy. After clicking the “Registration” button, type in your email address, create a password and agree to the casino’s Privacy policy. Also, you can opt-in to claim a Welcome Package or Crypto Welcome Offer at this stage. Next, enter your full name, date of birth, country, city, physical address, postcode, phone number, and currency type. After that, you will be offered to choose a bank and make your first deposit, but this step is optional, you can first check out the casino and only then decide if you want to make your first deposit.

KYC Process

To withdraw winnings at My Empire, you must verify your ID, payment details, and physical address. The platform requires proof of address, such as a bank statement or utility bill, and proof of identity, such as an ID card, passport, or driving license. The list of required documents will appear in your profile, and you will need to upload them before making a withdrawal within 30 days after the request is made. The verification may take up to 10 days, which is quite long compared to the average of 24 – 48 hours that other casinos provide.

No App, yet Perfectly Designed for Mobile

If you want to access the casino website using your mobile phone, you will not experience any difficulties. The website loads really quickly on any type of device. The design of the mobile version of the site is quite standard, with the same colour scheme but a slightly different (minimalistic) button layout. So, if you have experience playing casino games on a smartphone or tablet, you will quickly set it up.

At the moment, the casino doesn’t have an app. In our opinion, it’s not an issue, as Aussie gamblers wouldn’t be able to enjoy it anyway due to the gambling legislation in Australia. What's more, the website works perfectly on pocket devices, so you can confidently use it.

Support: 1-3 Minute Response Time

When we were testing the casino, we had to contact customer support multiple times, and every time, we got the help and information that we had asked for. There are two types of live customer service: live chat and e-mail. Both work 24/7 and are always ready to help you. If you have questions about the casino website or game process, we would recommend you to contact live chat (its button is located in the lower right corner), and in case of any bigger issues, feel free to address the casino email [email protected].

Concerns with My Emipire's KYC Process

My Empire Casino is relatively new on the market since it was only established in 2023, so it is no wonder that they have some minor drawbacks. So, while the BetPokies team didn’t notice any huge issues in the casino’s system that can ruin your gaming experience, there are some things that the casino needs to improve if they want to become gamblers’ first choice. 

Firstly, the long processing time of KYC does affect the general impression of the casino, and it should be fixed. Also, after browsing across independent review sites, we saw complaints from some users about withdrawal delays and poor quality of customer support service, although no examples or exact problem descriptions were provided.

Decent Safe Gambling Page

The safe gambling page in My Empire offers quite good information for gamblers, it contains safe gambling advice and self-checking questions. Also, if players feel like they might need a break from gambling, they can contact the casino, and their account will be shut down within a few hours. 

Moreover, the casino cooperates with several organisations, such as Gamblers Anonymous and Gambling Therapy, which provide gamblers with help in case they have any problems with gambling. In this way, My Empire shows care for its players, and we at BetPokies always consider this. However, the casino does not provide users with any responsible gambling tools, so we at BetPokies would really like to see them appear on the casino website shortly.

Poppy Bate

Author

Poppy joined BetPokies in 2021, setting high editorial standards. She now leads the creation and research of online casino reviews and writing about them. Poppy's commitment ensures reliable, objective information for visitors.

• Email