Slots Palace

Slots Palace Casino Review

4.85

225% up to $4,000

+150 Free Spins

Last updated:
T&C Apply
Pros
  • Responsive customer service
  • VIP program available
  • Wide game selection
Cons
  • Long website loading time
  • Withdrawal delays

Slots Palace Casino is a well-made online gambling platform with a nice design and generous bonuses, owned by Rabidi N.V. and established in 2020. Our experts tested the main features of the casino to collect all the needed information for the gamblers. Slots Palace offers a generous number of promotions, including casino games, crypto, and sports bonuses. Also, gamblers can enjoy a VIP program that can increase monthly withdrawal limits by up to $35,000, as well as friendly and responsive customer service. This casino, along with over 3,000 games powered by more than 80 providers, should draw your attention to it. 

Welcome, Crypto, Reload, and Other Promotions

Slots Palace Casino offers a generous welcome bonus as well as a variety of ongoing promotions for existing players, such as free spins, reloads, and cashback. The casino also has a loyalty program that offers even more benefits to regular players. All of these promotions change on a regular basis, so be sure to check back often to see what's new.

Welcome Bonus: up to $4,000 + 150 Free Spins

Welcome Pack Deposit Match Bonus Free Spins Bonus Code*
1st Deposit 100% up to $1,750 50 Free Spins
2nd Deposit 50% up to $1,500 50 Free Spins
3rd Deposit 75% up to $750 50 Free Spins

* no bonus code needed

Slots Palace Casino offers up to $4,000 + 150 Free Spins as a welcome bonus for the new players. As soon as you create an account and make a first deposit of $30 or more, a 100% deposit bonus will be credited to your account. Respectively, after the second deposit, a 50% bonus will be added, and after the third — 75%. The bonus free spins are only available for those who deposit more than $50. 

All bonuses have x35 wagering requirements, except for the free spins bonus, which has x40 wagering requirements. They must be completed within 10 days of the bonus activation, which is considered average among casinos but still requires frequent and constant play.

Crypto Welcome Offer

Slots Palace also has offers for those players who prefer crypto. They accept such currencies as Bitcoin, Tether (USDT), and more. Since this is a welcome bonus, it is only available to new players who make their first deposit with crypto. The minimum deposit to qualify for the bonus is one mBTC. With this bonus, you get four deposits, activating 50% with a maximum amount of 50 mBTC for the first deposit, 100% with a maximum amount of 12.5 mBTC for the second and third, and 25% with a maximum amount of 25 mBTC for the fourth. Moreover, you will also receive 100 free spins for your first deposit. The wagering requirements for this bonus are x35, and it applies to the combined value of the deposit and bonus.

Reload on Cash and Free Spins

If you make a deposit of more than $30 from Monday to Thursday, you will receive 50 Free Spins as a bonus. The free spins must be used within 7 days, and the wagering requirement for winning from free spins is x40. The free spins are credited to popular pokies, which are, however, selected by the administration. Unfortunately, players can’t exchange them for another bonus or use them in other games.

To claim your Weekend Reload Bonus, you need to deposit at least $30 over the period from Friday to Sunday. This bonus can bring you an additional 50% of the deposited sum. If you deposit more than $75, you'll also get 50 Free Spins. The maximum weekend bonus amount is $1,050 + 50 Free Spins. The wagering requirements at Slots Palace are 30 times the initial amount of the deposit and bonus received. The wagering requirements of winnings from free spins are x40.

Players can also get up to 100 Free Spins on the game Detective Fortune by wagering a total of $1,200 on ELA Games. As soon as the minimum qualifying wagering requirement of $150 is met, the free spins will be credited to your account and should be used within 24 hours.

Weekly and Live Cashback

Slots Palace Weekly Cashback is a top-notch program to help players reduce the risk of losing their hard-earned money. There is a chance to get a refund of a percentage of your losses, but you need to complete a couple of conditions. Foremost, this promotion is only available to users on the top 3 VIP levels at Slots Palace. Thus, the cashback percentage and the maximum cashback amount are determined by the player's status. Level 3 grants 5% cashback with a maximum payout of $1,500, and level 5 offers a 15% rate with a limit of $4,500. Another important point is that the cashback will be credited within up to 4 weeks, and in order to receive it, you need to remain active during this period.

Furthermore, Slots Palace offers live cashback to those who are interested in playing live casino games. The promotion is available to all players. All you need to do is request it in live chat or by email on Monday or Tuesday, and then if you lose Live Casino Games while playing during the week, you can get 25% of your net losses back.

Sports Bonuses

The casino offers a variety of sports bonuses for sports fans: First Deposit Bonus, Bore Draw, Weekly Reload Bonus, Accumulator Boost, 2 Goals Ahead, Boosted odds and Cashback Bonus. The First Deposit Bonus offers 100% of a player's first deposit. The maximum withdrawal amount for this bonus is up to $150, with a minimal deposit of $30. For more information about the extensive number of sports bonuses that Slots Palace offers, visit its Promotion page.

5-Level Loyalty Program for the Most Dedicated Players

There are five levels of the VIP program at Slots Palace Casino. The more you play, the higher your VIP level is, and the higher your level is, the higher your withdrawals. Starting from $10,500 on the first VIP level and going up to $35,000 on the fifth. In addition, starting from the third level, you get the opportunity to receive cashback, which we have also reviewed in this article. Moreover, at the fourth and fifth levels, you will be joined by a personal manager who will undoubtedly consider and satisfy all your suggestions.

Our VIP program includes faster withdrawals, more options for no deposit bonuses, as well as your own personal VIP manager, who will make sure that you are taken care of and answer any and all enquiries you might have. VIP players get special offers sent to them as well, with lower wagering requirements!

Slots Palace Casino Slots Palace Casino

Games Powered by 80+ Providers

Category Details
Pokies Total 3,000+
Popular Pokies Joker Cashpot
Live Games Total 100+
Popular Live Game Speed Roulette
Most Streamed It’s Shark Time

Currently, games from over 80 different software providers can be found in the casino. The most popular of them are BGaming, Platipus, Microgaming, NetEnt, Play’n GO, Yggdrasil Gaming, and Pragmatic Play.

With this number of providers, the casino can for sure guarantee you a wide selection of games. There are more than 3,000 exciting pokies as well as a variety of table games e.g. roulette, blackjack, baccarat and over 100 live games for you to choose from. Players can even find alternative forms of usual games, like Multifire Roulette, Terminator Roulette, and Lightning Roulette, which can be entertaining and make your games engaging. 

For your convenience, there are many ways to find games on Slots Palace, which is not complicated at all, thanks to the site’s clear and nice design. Players can search for games by their type, popularity, provider, or name (just type the title of the game in the search bar on the main page).

Slots Palace has a lot to offer the sports fans as well. Here, you can bet on your favourite sports like basketball, soccer, tennis, baseball, e-sports, and so much more. 

Payment Methods Available: E-Wallets, Crypto and Debit Cards

Payment Details Information
Top Payment MiFinity
No. of Payments 20
Minimum Deposit $15
Maximum Deposit $7,800
Minimum Withdrawal $10
Maximum Withdrawal $7,800
Average Deposit Time Instant
Average Withdrawal Time 1-3 days

Slots Palace Casino offers a wide range of banking options for players to choose from. Deposit and withdrawal options include Visa, MasterCard, Neosurf, and cryptocurrencies like Bitcoin and more. The minimum deposit that is expected by e-wallets like Neteller, MiFinity, and Skrill, as well as several cryptocurrencies, is $15, while the limit for a minimum deposit made with debit cards is $20. 

As for the withdrawal process, gamblers have a lot of options as well. The casino accepts e-wallets like MiFinity and STICPAY, crypto and bank transfers. Each of them has different limitations, so for more detailed information, visit the casino’s Payments page. Withdrawal amounts in this casino are considered not very high, however, they get bigger as the player’s level grows. Starting from $800 per day and $10,500 per month for the gamblers with the first level and up to $2,500 and $35,000 for those who reached level 5. 

It is also important to note that the casino does not charge any fees, which might be a pleasant aspect of your gambling experience.

Withdrawal Time

The casino aims to process withdrawal requests within three business days, from the next day the request has been made or from the last processed withdrawal. To avoid any troubles with getting your earned money, don’t forget to verify your account and check if you’ve met all wagering requirements before you request a withdrawal. 

When testing this casino, our experts noticed numerous complaints from players about delayed withdrawals, but from what we saw, the casino support provides them with answers and shows its interest in solving these issues.

Well-Designed Site and Many Game Categories

Website Features Details
Loading Speed 5-10 sec
Look and Feel Good-looking design with vibrant purple tones, diamond as a trademark
Site Navigation Drop-down menu
Search Function Is under the slider with bonus offers
Game Theme Collections
Game Filters Providers, Top, New, Popular, Bonus Buys, Live Games, Pokies, Jackpots, Megaways, Table Games, All Games
Provider Filters Yes
Registration Process Easy registration

Slots Palace Casino has a very nice design with vibrant purple colours and a diamond as a trademark that can be found above the letter O in the name of the casino. Once you open the casino’s website, you are greeted by the main page with an ad that offers players welcome bonuses. However, while our experts were testing the site, we found out that it takes longer than expected to load, which is a minor but still a drawback of Slots Palace.  

Site navigation is quite simple, you just need to click on the icon in the top left corner to get access to check promotions, sports events and your account. To find the best game for yourself, you just need to go back to the casino’s main page and there, on the horizontal line, you’ll be able to choose a game by providers or categories. To check the available payment and withdrawal methods, you need to scroll to the very bottom of the site. The 24/7 live support button is in the bottom right corner, ready to be used in case you need any help.

Signing Up Process

To create an account, you need to click the registration button located at the bottom of your screen. After that, you will be presented with a choice of bonuses and a promo code, if you have one. If you are not interested in receiving bonuses yet, click the no bonuses button. Then, you are going to need to enter your email, login, create a secure password, and enter your phone number. Agree to all terms and conditions. As a next step, you need to enter your personal information like first name, last name, date of birth and gender. And one last move before you can finally try your luck at Slots Palace is that you need to enter your location and currency. By completing all these steps, your casino account will be set.

KYC Process

According to the Australian anti-money laundering regulation, you need to complete KYC verification before making a withdrawal request. The documents needed for KYC include ID, along with your selfie to prove your identity, proof of residence, for example, utility bill or rental agreement, proof of ownership and transaction histories — bank statements or credit/debit card records will do. To upload them, open the Verification tab. Once you send all the needed documents, it can take up to 3 working days for the casino to review them. As soon as the process is completed, you will be notified by email.

No App, yet Fully Optimised for Mobile Use

Mobile Features Details
Web App No
Slots Palace iOS App No
Slots Palace Android App No
Loading Speed 3 sec
Look and Feel Smooth, bug-free optimisation
Mobile Bonus Not provided

Slots Palace’s website is perfectly adapted for pocket devices. It fits perfectly on the screen of any phone or tablet and is well-optimised for mobile users. You can open the casino’s website on your device's browser, and you will have a smooth, bug-free experience with it. 

Since mobile apps for casinos are not allowed by Australian gambling regulations, gamblers can only access casinos using their browsers. However, while testing it, our experts didn’t have any complaints about its usability, so you can easily use the mobile version of the site.

Support: 1-3 Minute Response Time

Contact Method Availability Response Time
Live Chat Yes 1-3 min
E-mail ([email protected]) Yes 30 min-1 hours
Phone No
FAQ Page Yes

If you have any questions during your casino experience, feel free to contact the 24/7 customer support. Both live chat and e-mail provide polite and relatively fast services and are ready to help players resolve all problems. When you ask your question in chat, a manager comes within 2 minutes and helps as much as he can. If chat managers cannot help you with your question, you can email [email protected].

Concerns With Slots Palace

Risk Category Risk Level
Casino Risk The casino’s site might be a bit slow
Deposit Issues Risk Fast processing of deposits
Withdrawal Issues Risk Possible delays of 3–5 days
KYC Issues Risk Verification can take 1 hour
Slots Issues Risk Large selection of games
Registration Issues Risk Registration is simple and efficient
Bonus Issues Risk Transparent bonus terms and conditions
Main Problem Possible delays in the withdrawal of money

The first disadvantage that our experts noticed once they have accessed the casino site is its slight slowness. You will have to wait a little longer than expected for the site to load. However, the mobile version doesn't seem to have this problem.

Also, BetPokies noticed a lot of complaints about the withdrawal delays. However, all users who actually provided evidence of these delays received a response from the casino, and their problems were resolved. Nevertheless, apart from these minor drawbacks, our experts did not find any significant things to be concerned about.

ReSelf-Checking Questions and Exclusion Requests for Gambling Control

Slots Palace promotes safe gambling and has a separate web page dedicated to this topic, which is always a good thing for a casino. There, they offer a list of advice as well as an option of self-exclusion for those who feel like they might need a break from gambling. To check if gambling has a negative impact on their player’s life, the casino offers a list of self-checking questions.

Moreover, the casino cooperates with several organisations, like Gamblers Anonymous and Gambling Therapy, that are designed to help gamblers protect themselves from risks that can be caused by excessive gambling engagement. 

Such care for its players is definitely a strong point of the casino. If you are interested in learning more about responsible gaming tools, visit our page dedicated to this topic. 

Conclusion

Slots Palace Casino is a good choice for Australian players who want to enjoy a wide range of casino games from more than 80 of the industry's leading software providers. You'll find all your favourite pokies, table games, sports bets, and more. Also, you should pay attention to the number of bonuses the casino offers like cashback, free spins, and crypto bonuses, they seem quite attractive.

Although the casino still has some drawbacks that can be a bit off-putting, such as delays in withdrawing winnings, the Slots Palace is definitely worth your attention.

Poppy Bate

Poppy Bate

Author

Poppy joined BetPokies in 2021, setting high editorial standards. She now leads the creation and research of online casino reviews and writing about them. Poppy's commitment ensures reliable, objective information for visitors.

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Slots Palace Bonuses

Welcome Bonus

100% up to AU$ 1,750

no code required
Crypto Bonus

up to 100 mBTC + 100 FS

no code required
Slots Palace
Slots Palace
4.85

225% up to $4,000

+150 Free Spins