Stay Casino Review

Stay Casino, established in 2021 and owned by Hollycorn N. V., has become a favourite place for gaming for many players, who give it high rates on many platforms. Providing exceptional support and attention to its players, a variety of bonuses, a VIP program and over 5,000 games, the casino seems like a perfect choice for gambling. Our team of experts tested the casino, so let’s take a closer look at what it offers.  

Generous Bonuses on Every Occasion

Stay Casino offers many engaging bonuses for new and regular players. Such bonuses as a welcome bonus for three first deposits, cashback, weekly bonuses, and special promotions for different occasions will bring even more excitement to your game and help you get the most out of it.

Welcome Bonus: $5,000 + 300 Free Spins

Stay Casino has a welcome bonus for the first three deposits for the new players, Overall, players can receive a bonus of up to $5,000 and 300 free spins. To qualify, your first, second and third deposit should be more than $20 each. The free spins for the first deposit will be credited in sets of 25 for four days, they can be used in BGaming games, like Elvis Frog in Vegas, and Bonanza Billion. For the next two deposits, you will get 50 free spins for two days. The free spins for a second deposit are available for Gold Rush with Johnny Cash or Lucky Lady Moon Megaways and from the third - Big Atlantis Frenzy or Joker Queen. As a part of the welcome package, players can also receive a spin on the wheel of fortune. 

Players have 7 days to meet the wagering requirements for this bonus, which equals x40. The maximum bet you can make with the bonus is $7.

Weekend Reload Bonus

To bring more fun to your weekend gaming, the casino offers a weekend reload bonus. To get it, you need to make a deposit of not less than $45 and enter the code WEEKEND. The bonus is 35% of your top-up on the amount up to $250. The players have 7 days to use the cash bonus and only 3 days to use their free spins. The wagering requirements for it are x40.         

3% Weekly Cashback

Cashback is a perfect possibility to get some of your losses back to you and give them another chance. It equals 3% of the total bets you’ve made during a week minus your total winnings during this period, but note that only real money is considered for cashback calculations. Players get 3% of their net losses back every Monday, and they have 3 days to claim it. The wagering requirements for the winnings with the cashback are x5.

Tuesday Free Spins

If you deposit on Tuesday, keep in mind that you can receive up to 100 Free Spins, depending on the amount of your deposit. For top-ups from $45 to $74, you can get 25 Free Spins, but don’t forget to enter the code FS25, for a deposit from $75 to $149 with the code FS50, 50 Free Spins will be credited, and for a deposit over $149, 100 Free Spins will be given to you if you use the code FS100. 

The wagering requirements are x40, and they need to be completed in no more than seven days since the bonus activation. To find accurate information about the games that these free spins can be used on, visit the casino’s promotions page.

Other Promotions

There are even more promotions in Stay. The casino entertains its players with a Fortune Wheel that can get you free spins or some cash prizes for deposits of at least $60 with a code FORTUNE, a Birthday Bonus of 100% up to $150 if you deposit more than $45 on your birthday.

Loyalty Program

For the most frequent players, the casino has a four-level loyalty program that offers a lot of perks to the playing experience. To get to the first silver level, you need to make a single deposit of a minimum of $500. To reach the next level, you need to play more, spend more money, and make bigger deposits accordingly. The amount of your casino deposits has to exceed $100,000 to reach the last diamond level. As you build your career at the casino, you will discover more and more benefits and gifts, get your own personal manager, get special cash bonuses, unlock special wheels of luck, and get access to tournaments with the best prizes.

Games Powered by 60+ Providers

The casino has a large range of games to appeal to a wide variety of tastes! Here, you'll find live casino, baccarat, roulette, blackjack, and of course, pokies. The games are powered by 60+ of the best providers in the industry, such as BGaming, ELA Games, Play’n GO, Spinomenal, Pragmatic, and much more. 

To make it easier for players to search for games, the Stay Casino Team developed an excellent game organising system. You can sort games by categories such as Pokies, New, Popular, Bonus Buy, Bonus Wagering, Live and Mini Games. Furthermore, you can find a game by its provider or by simply entering its name in the search bar. 

Take Part in Tournaments and Win Special Prizes

On the casino’s Tournaments page, you can find the events designed by the casino. These events allow players the opportunity to compete with one another and win generous and tempting cash prizes and free spins. To take part in the Tournament, you should press the button "Participate" on the main page or on the tournament page, and each $10 cent real money bet brings you 1 tournament point.

Payment Methods: E-Wallets, Crypto and Debit Cards

Though the amount of payment options available for Australian players in the casino is not as impressive as it could be, players can still use e-wallets, debit cards, and crypto in this casino. Among the digital wallets, you can find MiFinity, Apple Pay and Neosurf. The minimum deposit you can make via these e-wallets as well as via banking transfers is $20. As for the crypto, the minimum deposit and the amount you can withdraw are higher. 

The number of withdrawal options is slightly less, but you can still choose the best one for you. The minimum withdrawal is $20, and the maximum is $4,000.

We do not charge any transaction fees, but the fees may depend on the payment system you choose.

Withdrawal Time

The casino tries to proceed with all withdrawal requests as soon as possible. However, the pay-out process still might take up to 5 days. To avoid further withdrawal delays, do not forget to complete the KYC verification and comply with all the wagering requirements before requesting a cash-out.

Quick Load, Nice Design and Easy Navigation

Stay Casino’s site has a simple dark theme with orange, green, and yellow accents. Overall, it looks modern and well-structured. Thanks to a nice layout, navigation is easy and clear. 

On the main page, you can find all the casino games, which can be sorted by many categories in the horizontal menu, such as Pokies, New, Popular, Bonus Buy, etc. Here, you can also find the live casino section, mini-games, and providers.

Using the slide-out menu, you can access promotions, games, payment pages, a search function, and more. To contact support, use the button in the bottom right corner of your screen. To find more insights about responsible gambling and the casino's terms and conditions, scroll to the very bottom of the site.

Sign Up Process

You can sign up on the site with just a few clicks. Firstly, find a yellow registration button in the top right corner of the casino’s main page. After that, you’ll need to fill in your email, country, and currency. The next step is to enter your personal information, like your first and last name, your birthday date, and address, and that’s it, you’re all set.

KYC Process

Before requesting a withdrawal, remember to verify your account. It’s an important step for both the casino and a player since it helps prevent illegal activities. You can complete this process by adding proof of your ID (passport or driver’s licence), your address (utility bills or bank statements) and payment method. You can do it in your account profile in the verification tab. The verification proceeds quickly, usually taking less than an hour.

No App, but Website Works Perfectly on Any Device

You can easily access the casino using a phone or tablet. The mobile version of the site is as convenient and user-friendly as the desktop one. Everything loads fast and smooth. The icons fit any screen well, and you can play all the games that are available in the casino on this version of the site. 

As for now, the casino does not provide a mobile application, but since the site works perfectly on the phone, do not hesitate to use it.

Support: 2 Minutes Response Time

Casino support includes round-the-clock access to live chat and email, where managers can help you with any problems or questions that may arise while you play. Live chat is the easiest and fastest way to get help. The response time is 2 minutes, and after that, a professional manager will assist you with your questions. You can also contact the support team via the casino’s email at [email protected], though it will take more time.

Concerns with Long KYC Process

While testing the casino, we were pleasantly surprised by how well it operates, ensuring a smooth and enjoyable experience for players. The casino shows no major drawbacks in its functionality, offering clear terms and rules, a glitch-free website, and efficient customer support.

Most players across various platforms seem to agree with our positive assessment. However, we did notice some complaints regarding long withdrawal times and delays in deposit processing. That said, the casino’s team addressed all reviews promptly and professionally, providing solutions or clear explanations for the issues. Such quick and efficient communication with the clients shows the casino’s great care for its reputation and players.

Top-Notch Safe Gaming Page with Useful Tools

The safe gaming page, provided by Stay Casino, is a well-designed and helpful guide for players. The casino offers a lot of tools that gamblers can use when they feel like the time they spend at the casino is starting to bring them trouble. For instance:

Besides, there are some useful contacts of organisations that consult and help gamblers, such as Gamblers Anonymous, GamCare, and Gambling Therapy, so players who need additional assistance can contact them. It’s crucial to gamble responsibly, so if you want to find more insights on how to stay safe while playing with your favourite pokies, visit our page dedicated to this topic.  

Poppy Bate

Author

Poppy joined BetPokies in 2021, setting high editorial standards. She now leads the creation and research of online casino reviews and writing about them. Poppy's commitment ensures reliable, objective information for visitors.

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