Joo Casino Review

Joo is an online casino that was established back in 2014 and is owned by Dama N. V. The gambling platform offers more than 7,000 games, as well as bonuses, like a welcome package for the first four deposits or reload bonuses, and secure payment options. The casino’s marina-inspired theme adds to its recognition among other casinos. Read on to find more information about Joo and its features. 

Variety of Generous Bonuses that Keep Players Engaged

When it comes to bonuses, Joo Casino has a lot to offer its players. Here, you can get a welcome package of up to $28,500 that covers your first four deposits. Furthermore, the casino also has a lot of ongoing promotions, such as reload bonuses for deposits on different days of the week, exclusive offers, and even bonuses specifically for the members of the casino’s VIP club.

Welcome Package: up to $28,500 + 300 Free Spins

The welcome package will give you bonuses for your first four deposits, and each of them should not be lower than $30. The first deposit bonus gets players 100% of their top-up with a cap of $4,500 and 100 Free Spins. To get it, you need to enter a bonus code, PEARL. The free spins will be credited in Wolf Treasure by IGTech. The bonuses on the following three deposits are credited the same way: you make a deposit, enter the right promo code, and get the bonus. Before you can withdraw your winnings with the bonus, do not forget to meet the wagering requirements of x40. 

Exciting Reload Bonuses by Joo

To keep you involved and excited about your gameplay, Joo has two generous cash bonuses that you can get by placing funds in your account. One of the ways to get a cash reload is to make a third deposit of at least $30 per day and enter a promo code, JOO50. This way, you can get a 50% bonus on your third deposit with a maximum of $1,500. The wagering requirement for this promotion is x50.

Also, the casino grants players a 50% bonus of up to $300 for the deposits made on Mondays. The minimum deposit that you need to make remains $30. The bonus code for the promotion is MONDAY. 

There is one more reload bonus that is available on Saturdays. To get it, you need to deposit at least $50 and enter a promo code SATURDAY. The promotion will give you 40% of your deposit with a maximum of $300 and 40 Free Spins that can be used on Wolf Treasure. The wagering requirements for both Monday and Saturday bonuses are x50.   

Free Spins for Deposits on Every Day of the Week

You can get free spins to reload for Wolf Treasure by IGTech by depositing on Wednesday or Friday. Besides, the casino also grants a free spins bonus on a new slot every week for a deposit of at least $30. For the minimum deposit, you will be credited 30 Free Spins, but if you deposit $75+, you will get 100 Free Spins. The bonus code for this promotion is JOOSLOT. The wagering requirements are x40.

If you deposit on Wednesday, the maximum amount of free spins you can get is 100 Free Spins; the deposit to get this number of free spins is $150. However, if you top up your account with $30, you can get 20 Free Spins, and if your deposit is more than $75, you get 50 Free Spins. The bonus code is Wednesday.

On Friday, you can get a certain amount of free spins with every deposit. For the first deposit of at least $30, you get 10 Free Spins, the second deposit is awarded with 15 Free Spins, and each subsequent top-up gives you five more free spins than the previous one. Do not forget to use the promo code FRIDAY to get the bonus. The winnings with the Wednesday and Friday bonus spins need to be wagered 50 times. 

Loyalty Program

The loyalty program offers a wealth of benefits to its loyal users, including personalised casino bonuses, faster withdrawals, and dedicated account managers. It enables players to progress through the levels by accumulating points for wagering on their favourite games. There are a variety of rewards and perks, such as cashback, bonus spins, and cash bonuses, available at each level, making the gaming experience even more rewarding and exciting. To become a part of the program, simply start enjoying your favourite games and accumulate points. The more you gamble, the higher you climb the ranks, and unlock additional benefits.

VIP Club

When you reach a total deposit amount of $3,750, you’ll also become a member of an exclusive VIP club that will open even more advantages for you. The club members get to enjoy special treatment through special bonuses offers, personal account managers, priority of their withdrawal requests, and secret VIP events.

Games Powered by 70+ Providers

Joo Casino partners with leading software providers to ensure a high-quality gaming experience for its fans. By collaborating with industry giants like Microgaming, NetEnt, Play'n GO, Yggdrasil, and Pragmatic Play, the casino guarantees a diverse and innovative selection of games for its players. 

For gamblers who like playing table games with live dealers, Joo offers a wide range of games, including blackjack, roulette, baccarat, poker, and lucky wheel. 

Also, if you are not ready to make a bet on a certain game and want to test the gameplay at first, you can play its demo version. That’s a great feature that allows players to test out the pokies without taking any risks and choose the best one for themselves

Searching for the games in the casino is really easy. You can do it by categories that a displayed in the horizontal line at the top of your screen. These categories allow you to go into pokies, new games, live casino, jackpot, and other sections. Besides, you can also filter the games by providers or search for specific ones using the search bar. 

Unique Tournaments that Will Brighten Up Your Gaming Experience

If you’ve played enough pokies and want to add some excitement to your gaming experience, you can participate in the tournaments that are offered by Joo. In the tab Tournaments, you can find temporary tournament offers where you can compete with other players. However, there is also a tournament called King of the Hill, which was specifically designed by the casino for its players. 

King of the Hill is a tournament where you compete against other players weekly to win different prizes. The places are calculated by making real money bets, and whoever places in the top 5 receives the biggest rewards.

Payment Methods Available: E-Wallets, Crypto, and Debit Cards

Joo Casino provides a variety of secure and convenient payment options for its Australian players, including banking options like Visa or Mastercard, e-wallets like Neosurf, Skrill, and MiFinity, and various cryptocurrencies. With minimum deposits starting at $30 and maximum deposits of up to $16,400, players can enjoy a flexible and hassle-free banking experience. Withdrawals are equally straightforward, with a minimum withdrawal amount of $30 and a maximum of $4,000.

Withdrawal Time

The pending time of the withdrawals depends on the banking option that you choose. If you withdraw via crypto, it will take no time for you to get your winnings, since the cash-outs with crypto are instant. As for the banking options, it usually takes up to 5 days for the players to get the earned money. Sometimes, delays in withdrawals may occur. That’s why our team keeps reminding you to verify your account and meet the wagering requirements before requesting a cash-out.

Visually Appealing and Smooth Website

The casino has a good-looking website that provides gamblers with a smooth and bug-free gaming experience. All pages open quickly and function without any drawbacks. Besides, the casino is made in a cool pirate-inspired theme. All promotions, loyalty program, and tournaments are designed according to this topic and feature a lot of elements that are inspired by marina and pirates. 

To navigate the site, you can use the side menu. Via the menu, you can access the games, live casino, promotions and tournaments pages, and other features that Joo offers. In the pokies section, you can sort pokies by a lot of categories, like Live Casino, Bonus Buy, New Games, Jackpot, and others.

Sign Up Process

To create an account, tap the green sign-up button. After that, you’ll need to enter your email, create a secure password, choose your country and currency, and enter your phone number. After you fill in all the info, your account will be set, and you can proceed to make your first deposit. But, we also recommend you verify your phone number and complete the KYC process in the verification tab of your account profile.

KYC Process

Completing KYC verification before making a withdrawal is crucial in every casino. You can easily do it by visiting the verification tab that we’ve already mentioned. Here, you can submit the documents that verify your identity (ID card, passport, residence permit, or driver's license), your address (utility bill, bank statement, rental agreements, etc.), and proof of payment ownership. After you upload all the documents, you’ll need to wait up to 24 hours for the casino to check them. 

Web App and Fully-Functioning Mobile Site

The casino has a nice and fully functioning mobile version of the site, which can guarantee you a nice and smooth gaming experience if you choose a mobile phone or tablet for visiting the casino. Everything loads really quickly, and you also have access to all the games and casino pages.

Also, players can download a web application from the website. It will grant quick access to Joo without a need to open a browser from any device, including all pocket and desktop devices.

Live Chat, Email, and FAQ Page for Customer Support

You can get assistance in a few ways in the casino. You can find a FAQ page and contact the live chat or email. The FAQ page in Joo is quite comprehensive and has answers to all the most popular questions. Also, you can contact the live chat and get assistance from one of the casino’s managers. However, be ready that the waiting time is a little longer than in other casinos. There’s an email [email protected] that you can address as well, but note that you’ll need to wait a couple of hours to get a response there.

A Few Minor Drawbacks Noticed in Joo

While the BetPokies team was checking the casino, we didn’t notice any major drawbacks in its operation. The platform offers secure payments, a smooth website, and clear bonus conditions. As we always check what other players say about the casino, we notice that most of the gamblers agree with our positive impression of Joo. However, we found some complaints about the efficiency of the casino’s support and delays in the withdrawal. Though the players didn’t provide any proof, we can not state that these reviews are true and honest. Yet, we recommend that the players complete the KYC verification, meet the wagering requirements if they use bonuses, and follow the casino’s rules to ensure a smooth and hassle-free experience.

No Responsible Gaming Tools

The safe gaming page in Joo can be improved by adding at least some tools or advice that would help players have a secure gaming experience. As for now, unfortunately, the casino doesn’t offer anything except for the contacts of a few organisations that focus on supporting and helping gamblers who face gambling addiction, like Gamblers Anonymous, GamCare, and Gambling Therapy. 

We at BetPokies care about the safety of gamblers and provide a comprehensive and responsible gaming page that was designed in cooperation with the best experts in the field.

Poppy Bate

Author

Poppy joined BetPokies in 2021, setting high editorial standards. She now leads the creation and research of online casino reviews and writing about them. Poppy's commitment ensures reliable, objective information for visitors.

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