Responsible Gambling Guide for Aussies

Even though gambling is a fun activity, sometimes it can turn into a destructive addiction. It is significant to set boundaries and adhere to the rules of responsible gambling, so that online casinos and the products they offer do not become a threat to our welfare. This guide, made by our experts, aims to help and educate Aussie gamblers about responsible gambling.

Responsible Gambling
John Gold
Written byJohn Gold
38 Min Read
Updated on

Balancing Risk and Fun: Responsible Gambling

Responsible gambling is a multidimensional term that encompasses various regulations and specifications applicable to all gaming stakeholders. These rules and specifications ensure the best performance standards and a safe customer journey that safeguards against the unanticipated pitfalls of online betting.

Most Australians approach gambling as a source of entertainment, which means they only bet what they can afford to lose, but others find it hard. The activity should be fun rather than an effort to get rich. Seven areas of responsible gambling are harmful to the industry of online gambling, where security remains paramount: prevention of underage gambling; protection of vulnerable players, ensuring internet transaction security and a reliable digital environment, safeguarding private information, promoting responsible and ethical advertising, and implementing measures to stop illegal activities in this sector.

If you feel out of control of yourself, both mentally and financially, then you might become addicted to gambling.

The Addictive Nature of Gambling

There are some people who easily succumb to gambling, and the situation is even worse if there is a chance of real winnings at stake. When the anticipation of winning and the fear of losing are combined, these feelings stimulate a strong release of dopamine, so it is easy to fall into the dopamine trap.

A certain amount of consistency is enough for this behaviour to become ingrained. It becomes extremely difficult to resist the urge to gamble, even if it has real negative consequences and directly affects the quality of life.

Signs of Problem Gambling

To conquer addiction, the first step lies in recognising the signs of problem gambling. There are some specific signs of problem gambling that you need to be on the lookout for and overcome a gambling addiction. We can help you know if your loved one has developed a gambling complication. In fact, these signs may not be visible until financial issues pop up. Let us examine them.

1
Financial Signs
The economic consequences of dependency on betting can be severe, involving mounting debt, financial insecurity, reduced disposable income, joblessness, and loss of shelter or property, among other issues. Listed below are some financial warning signals:

👉 Vanished household goods and possessions
👉 Lacking money while earning a steady paycheck
👉 Taking out multiple or frequent loans
👉 Unresolved bills
👉 Keeping financial records private
2
Mood and Behavioural Signs
Gambling addiction, like other forms of addiction, often reveals itself through negative behavioral outcomes. These warning signs can be identified by examining the emotional and behavioral patterns of individuals who engage in gambling.

👉 Hostile when barred from gambling
👉 Angry and anxious while not gambling
👉 Mood swings, including severe anxiety and depression
👉 Difficulty regulating the behaviour of certain processes
👉 Using falsehoods and threats to control other people
3
Time Indications
When they become addicted, bettors cannot stop thinking about their last game or future bets. To obtain money for betting purposes, any reason will suffice, while they will go to great lengths. Such individuals have been known to spend so much time on gaming, thus leading to:

👉 Gambling for longer periods
👉 Lengthy completion times for simple jobs
👉 Never on time for appointments
👉 Frequently takes leave from work to gamble
👉 Neglecting personal relationships and social activities

Assessing Your Gambling Addiction: the Quiz

Gambling addiction is now acknowledged as a medical condition, having been incorporated into the International Classification of Diseases (ICD-11) by the World Health Organisation (WHO) on June 18, 2018. It's vital to remember that patterns of gambling addiction can vary greatly, and a formal diagnosis of this clinical disorder can only be provided by certified professionals.

Avoiding Unhealthy Gambling Habits

When it comes to gambling, many individuals are prone to various unhealthy habits that can negatively impact their financial and emotional well-being. Let's look at some practical ways to avoid unhealthy gambling habits and maintain control over your gambling activities.

1
Set Deposit Limits
You should set weekly or monthly deposit limits. The amount you will set should be the money you can afford to lose. It will help you monitor the amount you've spent on gambling, and it's an easier way of incurring a significant money loss.
2
Stick to a Bankroll Budget
Sticking to your bankroll budget doesn't necessarily imply staying within it. Instead, it implies that you should never place a wager worth more than your daily spending limit. If you have trouble with this, you may need to establish procedures to prevent yourself.
3
Never Chase Losses
Whenever you lose, you can feel tempted to try to make up for it. When a session is coming to a conclusion, and you are unable to quit, the desire may become even more powerful. Due to the risk of increasing your deficit, you should never try to recuperate from losses.
4
Avoid Gambling Under Alcohol or Drug Influence
Any alcohol or drug can mess with your mental state and influence you to make unwise and irresponsible decisions, which may lead to unfortunate consequences. Play with your mind clean, calm, and sober.
5
Set Loss Limits
By establishing loss limitations, you may exert better discipline over your gambling. For a chosen period, set a cap on the money you could waste. The cap may be set for daily, weekly, monthly, or annual usage.
6
Avoid Gambling When You're Emotional
Gambling may not be the best idea when you're feeling angry, stressed, or upset since this can influence you to make bad and unwise decisions, and the consequences may make you feel even worse.
7
Track Your Play
Regularly tracking your wins and losses can help you make informed decisions about when to stop placing bets. By monitoring your financial situation, you can manage your bankroll effectively and avoid losing more cash than you can afford.
8
Get Help Early
The choice between capital stability or continued risk often depends on getting help from a mental health or addiction specialist. Comprehensive treatment can strengthen your existing skills and teach you how to avoid gambling early on. You can also join a support network while receiving professional care.

Key Strategies for Overcoming Gambling Addiction

Overcoming a gambling addiction can be challenging, but it is possible with the right approach and support. Here are some steps you can take to overcome a gambling addiction:

Face the Problem

The hardest step is often the first. If gambling is affecting your life, acknowledging the problem isn’t a sign of weakness — it’s a powerful act of courage. Real change starts the moment you stop denying and start taking back control.

Seek Professional Help

There are many resources available for people struggling with gambling addiction, including therapists, support groups, and hotlines. A mental health professional can help you develop a treatment plan tailored to your specific needs.

Identify Triggers

It is important to identify the triggers that lead to your gambling addiction. Common triggers include stress, boredom, and loneliness.

Develop New Habits

To replace your gambling addiction, you can develop new habits that help you cope with stress or boredom. This can include exercising, reading, or pursuing a new hobby.

Set Financial Limits

Limiting your access to money can help you control your gambling addiction. This can include setting a budget, using prepaid methods or vouchers instead of debit cards, and avoiding online gambling sites.

Build a Support Network

Surrounding yourself with supportive friends and family members can help you stay accountable and motivated. Consider joining a support group for people with gambling addiction.

Keeping Children Safe

The gambling problem is spread widely around Australia, affecting not only adults but also underage people. Children may discover gambling through their parents, other family members, or friends, which may lead them to follow the example of their environment.

Gambling addiction can negatively influence the child and lead to such problems as financial problems, mental health problems, physical health problems, or family violence. Such behavioural patterns as changes in sleep and appetite, moodiness and tiredness, money landing from family members and friends, and developing bad habits such as smoking, drinking, or drug usage may be the signs of your child developing a gambling problem. To prevent it from happening or developing further, make sure to follow the next steps:

Talk to Your Kids about the Risks of Gambling

Explain to your child how gambling works: gambling may be all fun and games in the beginning, but it turns into a massive issue if you don't have the right approach to gaming. It may not be easy or comfortable to discuss such a topic. Still, it's essential to explain to your children all the associated risks.

Manage Their Access to Your Money

It is essential to ensure that your child does not have access to your credit or debit card or any other payment options.

Enable Online Security

To prevent your child from gambling, you can block advertisements that promote casinos and the websites of casinos themselves, using special blocking software. You can also enable parental control for your child's devices to manage the time they spend online.

Develop New Habits

To replace your gambling addiction, you can develop new habits that help you cope with stress or boredom. This can include exercising, reading, or pursuing a new hobby.

Be There for Your Children

It's significant not only to recognize the ominous signs mentioned above but also to remain their most prominent supporter, remind them that you love them no matter what, and follow their recovery process. You may describe the potential problem by simply talking and listening to your children.

Offer Support

This article mentions several ways people with a developing or developed gambling issue can consider when trying to get rid of their addiction, including a helpline for children.

Problem Gambling Support

There are options provided to Aussies that can help right away if you think you or anyone you know may be experiencing a gambling addiction. Among these options are specialized counseling services, psychological support programs, and recommendations for self-monitoring and limiting gaming participation.

gamblinghelponline.org.au
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gamblinghelponline.org.au
An online support service to help people struggling with a gambling problem. Open 24/7, it offers counseling and digital recovery resources.
gamblershelp.com.au
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gamblershelp.com.au
Australian support service provides help for gambling problems, including counseling, education, and self-referral resources.
lifeline.org.au
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lifeline.org.au
The nationwide organization provides crisis intervention and suicide prevention. Help is available by phone and online.
gaaustralia.org.au
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gaaustralia.org.au
Gamblers Anonymous Australia site, supporting meetings around the country and online to help people overcome gambling addiction.
gambleaware.nsw.gov.au
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gambleaware.nsw.gov.au
Site offering information and resources to combat gambling problems in New South Wales, Australia. Includes a telephone support line.
raq.org.au
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raq.org.au
Relationships Australia Queensland's gambling help program offers counseling, therapy, and education to combat gambling problems.
If immediate assistance required, call:
Lifeline Australia📞 13-11-14
National Gambling Helpline📞 1-800-858-858
Free Financial Counselling📞 1-800-007-007
Kids Helpline📞 1-800-551-800

Responsible Gambling Measures in Australia

As you already know, Australia is one of the leading countries in terms of gambling popularity. With $18 billion of total gambling winning gross, our motherland is the sixth biggest gambling country after the USA, the UK, Japan, Italy, and Singapore. Additionally, considering the fact that according to the latest survey of the Australian Institute of Health and Welfare, three out of four Australians gambled in the past 12 months, the Australian government must have taken some responsible gambling measures to prevent ubiquitous gambling addiction.

The IGA 2001

The law concerns activities such as online casinos, slot machines, and poker, as well as online betting services that allow in-play betting on live sports, online betting services without a license, instant lotteries, and the provision of credits by certain online betting companies. These activities are prohibited by the interactive gambling laws.

Prohibition of Credit Card Use

Since 2021, Australian gamblers have been prohibited from using credit cards as a deposit or withdrawal method in any licensed online casino. It was strengthened by the Interactive Gambling Amendment (Credit and Other Measures) Act 2023, which introduced fines for non-compliance and expanded regulatory powers to cover external territories and acts outside Australia. The ban includes transactions made directly via credit cards and electronic wallets. Note that lottery services are not subject to the prohibition, as they are considered a low-risk gambling activity.

For details on Aussie gambling rules, see our Gambling Laws page.

Taking Control of Your Gambling

Responsible gambling tools play a critical role in preventing and addressing gambling-related problems. They allow people to manage and control their gambling behaviour. Two key tools in this regard are the self-exclusion and filtering tools described below, which will help you manage unpleasant consequences.

Built-In Casino Tools

If you feel like you are having a gambling problem and want to know how to stay away from pokies, the easiest way could be to close your casino account or use a built-in tool for self-exclusion.

Self-exclusion is a voluntary process where an individual associated with gambling voluntarily excludes themselves from specific gaming venues or online providers. Information on how to set up self-exclusion can be found on Australian gambling sites. You can download and fill out a self-exclusion application form from the sites for online casinos. Typically, look for this in the Responsible Gambling or Self-Exclusion section.

The following responsible gambling platforms often encourage users to make the most out of self-exclusion by providing additional support. This may include offering contact details for gambling helplines, educational materials on responsible gambling, and referrals to counselling services for those seeking professional assistance.

Self-Exclusion Programs

Moreover, in the case of casino tools, you may lock your account at a specific casino or casinos, and, to make it more complicated, include all betting and gambling sites in the stop list. This is because closing one account does not prevent you from opening another one at a different casino. Hence, this is why self-exclusion apps and services provide a proactive approach to managing gambling behaviour, letting users manage their game-playing activities themselves. These tools are designed to enhance people’s autonomy by allowing them to opt out of gambling platforms on their own terms.

BetStop
The National Self-Exclusion Register
BetStop LogoBetStop Logo
Description

As soon as you sign up, those details are then shared securely with participating bookmakers. This way, any attempt to create another or use an existing account will be declined by these providers. Additionally, BetStop offers helplines for emotional and financial support, as well as resources that promote responsible gambling education beyond self-exclusion. Using these services helps users maintain an acceptable level of engagement with gaming, according to the platform. Through such measures, however, BetStop does not cover everyone who plays at casinos, but it aims to put power back in consumers’ hands while also creating a barrier against potential gambling problems that might arise from uncontrolled gaming. Consequently, this Australian initiative is a significant step forward in responsible gambling practices.

Pros & Cons
  • Supported by the government
  • Great coverage of gambling providers
  • Easy access to counseling support
  • Limited functionality on some platforms
Website
https://www.betstop.gov.au
BetBlocker
Block Online Gambling Websites
BetBlocker LogoBetBlocker Logo
Description

The registry provides real-time updates on blacklisted platforms, utilizing advanced technology that makes it impossible for someone else to circumvent its provisions, regardless of the chosen mode. Moreover, they have informational materials that educate parents about youth gambling, enabling them to protect their children from future issues related to this matter. The app includes an anonymous feedback option for users to report any non-compliant platforms. Thus, this approach not only offers protection but also enables the community to participate in mitigating online gambling risks, thereby creating a safer digital environment.

Pros & Cons
  • Self-exclusion and Parent modes
  • Own base of gambling sites
  • Free to use
  • Some sites may malfunction
Website
https://betblocker.org

Filtration Systems

Special programs allow you to block all internet traffic to and from gambling sites. They can also help you avoid seeing gambling ads and even gambling-related search results, so you won't be tempted to start gambling again. So, we can say the following services provide reliable protection and control over access to inappropriate or harmful sites.

Net Nanny
Parental Control Software & Website Blocker
Net Nanny LogoNet Nanny Logo
Description

Net Nanny works by using an Internet filter that blocks search results containing specific keywords. This parental control service provides real-time reports on children's internet searches and application usage. The system alerts you to malicious content. Net Nanny also allows you to manage screen time and block specific applications on your child's device. With these comprehensive features, Net Nanny creates a safer digital environment for families, making it a trusted partner in keeping kids safe online. The app is paid, with subscriptions based on the number of devices served.

Pros & Cons
  • Effectively block unwanted content online
  • Constant updates to combat new threats
  • Convenient parental monitoring and filtering controls
  • Possible false positives and blocking of useful content
Website
https://www.netnanny.com
GamBlock
Gambling Blocking Software
GamBlock LogoGamBlock Logo
Description

It is a comprehensive self-exclusion tool to combat gambling addiction. It uses powerful website and application blockers to proactively prevent access to gambling platforms, reducing temptation and promoting healthier online behaviour. Easy to install, it is able to detect and respond to prolonged casino activity. The service utilizes advanced algorithms and heuristics to continually update blacklists, preventing access to unauthorized sites and blocking the installation of gambling applications. Its robust software can withstand factory resets, eliminating the possibility of uninstallation. Discounts are available when protecting multiple devices, and licenses are available for both personal and corporate use.

Pros & Cons
  • Сannot be circumvented by using a VPN
  • Allows blocking gambling on smartphones
  • Available as one or more licenses for personal users
  • Uninstalling the program is not allowed, which may cause inconvenience
Website
https://www.gamblock.com

Australian Banks Blocking Gambling Transactions

Several Australian banks and financial institutions have recently introduced a feature that enables customers to block gambling transactions on their credit and debit cards. In this article, we provide an overview of the options currently offered to customers of some Australian banks.

Bank of Melbourne
1
Bank of Melbourne
All debit cards that meet the criteria can utilize the gambling restriction function. The Gambling Lock can be enabled using Online Banking, where you would select it under the Card Services menu. Alternatively, contact our Customer Service team. For more details, please refer to your relevant Terms and Conditions for your specific credit or debit card.
CommBank
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CommBank
Among other initiatives, Commonwealth Bank offers a six-month block on bank gambling with all CommBank Mastercard debits by individuals who have gambling issues. The ComBank well-being consultants' team maintains confidentiality while providing assistance with debt, preventing any transactions related to pokies, and referring clients to other support services as needed.
NAB
3
NAB
The National Australia Bank (NAB) app allows credit cardholders to turn gambling restrictions on and off, including sports betting, casino games, lotteries, and online gambling. Such restrictions may be set through the Usage Controls part of the card. Once changes are submitted, it will take 48 hours for your preferences to be updated. There is an ability to cancel such requests.
Westpac
4
Westpac
By using Card Services in online banking or calling a customer service line, you can activate blocking gambling transactions. This prevents financial constraints arising from problem gambling-related matters. Joint account holders are the only ones entitled to switch on or off their security systems for the cards. It is essential to read the terms and conditions before using the tool.
ANZ Bank
5
ANZ Bank
Use the Block Gambling feature to regulate spending by disallowing gambling transactions on your cards. Enable it via your online bank's Card Services or Customer Support service. This protection will help prevent gambling problems. Only joint account holders can use it for their cards. Please review the conditions and terms of your card beforehand.
St George Bank
6
St George Bank
The bank offers a built-in tool to help customers block gambling-related transactions, effectively limiting their spending on betting sites and online casinos. To enable the Block Gambling feature, simply log into your Internet Banking account and activate the gambling block from the Card Services Menu, or contact customer support via the official helpline number for assistance.

How to Help Someone Stop Gambling

Having a gambling addiction is scary and complicated, but seeing your loved ones losing themselves because of this while feeling absolutely helpless is also a hard challenge to take. Let’s try to discover how to help people with gambling addiction.

Recognize the Signs

Such signs can recognize addiction as lying about money spending, unsuccessful attempts to quit gambling, financial problems, and developing mental health issues.

Try to Understand Them

The nature and motives of addiction to anything, whether it's gambling, alcohol, or a drug, cannot be fully understood by people who are not addicted. Try to understand that the person you want to help is struggling and lacks complete control over their actions and decisions. It may require a lot of patience, but there's no need to judge or verbally or physically abuse them — try to talk to them instead and offer your support.

Explain the Consequences

It's important to discuss with the addicted person what consequences their actions may lead to. Try to avoid confrontation and find a calm and pleasant way of explaining how their addiction may affect you, their family and friends, and their life in general.

Offer Professional Help

If the addiction is completely taking over the person, and you feel that your help is not enough – propose ways of receiving professional support for that person. This article mentions several options for people with gambling addiction.

Introduce Activities to Replace Gambling

People start to gamble for different reasons: depression, boredom, lack of socialization, or stress. Our article covers the "Alternatives to Gambling" topic, explaining how to replace the addiction with other activities, such as meditating or sports.

Alternatives to Gambling

Overcoming a gambling addiction is just the beginning. It takes ongoing effort and commitment to stay on the path of recovery and resist the urge to gamble again. With the widespread availability of online gambling platforms, staying away from gambling can be challenging, but there are numerous alternatives to gambling that one can explore, even if they are not struggling with addiction.

Reason For GamblingAlternative to Gambling
Thrilling sensation accompanied by a surge of adrenalineThere are activities and hobbies that can give you similar feelings. To mention some examples: rock climbing, mountain biking, go-kart racing, bungee jumping, rafting, and paragliding.
Communal dimension to it as you engage with other individualsHowever, it is impossible to avoid your problems completely. Still, there are ways to deal with these situations positively. Therapy might be beneficial, while self-help approaches to handling stress can also be embraced through mindfulness, like meditation or physical exercise.
Allows you to forget about your problems and unwind after a long dayAlthough one may not be able to escape their problems altogether, they can always find ways to handle them better. This includes therapy, self-help techniques such as meditation and engaging in exercises for physical fitness in life.
Helps alleviate feelings of boredom and lonelinessFind a passion that excites you, such as music, art, sports, literature, or other leisure activities, and look for people who share your interests.
The mistaken belief that gambling can help solve financial problemsIn gambling, the odds are always stacked against the gambler, as implied by a popular saying. The entire activity is based purely on luck, which makes winning every time not possible at all. Getting help from financial advisers is crucial when any debts have occurred.