BetPokies Steps Review Process

The BetPokies team strive to provide Aussie players with responsible gambling sites. This is why we test and review every casino listed on our website thoroughly using a systematic process. On this page, you can learn about how we examine casinos.

Our Online Casino Rating Process

When doing research about a casino, the BetPokies team ensure that the operator complies with some key factors. Below, you can get acquainted with them:

Security and Trust

  • License. We prioritise those casinos whose platforms bear licenses from reputable licensing authorities, since it means they are legitimate gambling sites. In relation to this, licenses by famous bodies like the UK Gambling Commission (UKGC), Malta Gaming Authority (MGA), Kahnawake Gaming Commission, among others
  • Regulators. Casinos must provide evidence of security and fairness regulation by an impartial authority, with the likes of eCOGRA as independent organisations mandated to check whether games meet required standards or not. Otherwise, we make an effort to play as many games as possible to establish their fairness. Verification for randomness has been carried out by running thousands of games, thereby confirming the use of RNG here.
  • Security. We verify the presence of a valid SSL encryption certificate on the casino sites under review. SSL encryption ensures the protection of data exchanged between players and the casino, safeguarding against theft. A site with valid encryption is deemed safe for use.

If we have any suspicions, we contact eCOGRA and iTechLab directly to confirm the reliability of the casino.
We also pay special attention to casinos licensed in Curacao. Although this license is considered reputable, we have received feedback that it is not.

Bonuses and promotions

  • Welcome bonuses. A welcome bonus is a must for all top casinos. We're always on the lookout for the most generous online casino bonuses and highly recommend making the most of any sign-up bonuses. Whether it's a deposit, free spins, cash back, or no deposit offer, a good bonus can be a game changer.
  • Bonus Terms. For a bonus to be truly useful, it is important that the terms and conditions are not too complicated and that there are no extremely high wagering requirements. Therefore, we always read the fine print and highlight any possible complications when claiming a bonus so that you can make an informed decision.
  • Offers for all. Promotions shouldn’t just be for new joiners. We are constantly keeping an eye on how frequently each casino offers new bonuses, gifts and promotions to their existing members.
  • VIP & loyalty rewards. Apart from promotions, premier casinos provide a meticulously designed loyalty program. This enables players to accrue extra benefits with every wager. Additionally, high roller players who place substantial bets may receive VIP perks. We thoroughly examine the rewards associated with each tier of a casino’s loyalty program to evaluate their true value proposition.

We independently test different types of bonuses. To do this, our team is allocated a monthly budget so that our testers can play in online casinos for real money. We check the main bonuses and their eligibility. Casinos that cheat with bonus offers receive a low rating.

Banking and money

  • Easy deposit process. As a part of our review methodology, we look into how easy it is to sign up and deposit money into the casinos. We examine aspects such as available payment methods, accepted currencies, minimum and maximum amounts as well as any other criteria that can affect the experience.
  • Security levels. The online casino industry has entrusted its reputation to secure transactions. We make sure that all transactions are carried out through trusted channels. This involves employing advanced encryption to safeguard your personal data, collecting only necessary information for successful transactions, and partnering with such reputable payment systems as Visa, MasterCard, PayPal or PayID.
  • Fast withdrawals. When making these assessments, we take into account the importance of speedy withdrawal times. Our rating not just includes different banking options and accepted currencies but also considers how fast one can withdraw their cash.
  • Speedy processing. Speedy processing of players’ winnings by casinos is equally important apart from efficient banking procedures. Thus, when we make a withdrawal, we expect casinos to keep their word on this.
  • Availability in Australia. We always make sure that a particular payment option we write about is available in Australia.

Our team tries out different payment methods in a casino to ensure there are no hidden fees.

Also, some casinos don't mention all the payment methods on its page. Therefore, our testers register in the casino, make a deposit and then they become available.

Customer care

  • Data protection. We approve casinos after we are sure they will not sell personal information to third parties unless players agree. This is why we read their privacy policies carefully and encourage all gamblers to do the same.
  • Easy access to support. The best online casinos provide 24/7 customer support using a variety of communication methods. We pay attention to whether the casino website has a phone number, email, and live chat, as well as a detailed FAQ section on the casino website. In addition, some casinos have active social media accounts, such as Facebook and Twitter, which are additional ways to get help.
  • Speedy and informed solutions. To assess the quality of customer service offered by an Internet casino, we contact it through all possible means in order to measure its reaction to our queries or complaints. Our interest is receiving quick assistance from the support team that knows how to interactively communicate with the player using his/her native language.

Our testers register at online casinos and communicate with the support team to evaluate their work. Casinos that take a long time to respond, do not have different communication channels, and do not help players solve their problem receive a lower rating.

Additional Information We Verify

Despite all the mentioned measures, our team implements additional steps to guarantee a secure experience for our readers. Each operator must fulfil the following criteria to meet our standards:

  • Responsible gambling page with player resources and links.
  • Privacy policy detailing the use of customer information.
  • Reviews on Reddit, Quora, TrustPilot. Our experts will evaluate them and share them with our readers.
  • Restricted countries list to prevent potential excuses for denying winnings later.
  • Information that describes all possible bonus and wagering conditions in an accessible form.
  • A clear KYC process.
  • Absence in the lists of casinos to avoid.

Our team regularly monitors and updates the information we provide. On a monthly basis, a one of our expert cross-verifies all data to ensure its accuracy and freshness. Any modifications to existing offers, newly introduced games, or relevant discoveries are immediately added into our reviews.