Blacklisted Casinos

Written by John Gold. Last updated:

If you want to keep your gambling experience pleasant, make sure to avoid blacklisted casinos. Blacklisted casinos are not reliable, not trustworthy, and put you in a risk of your private information being stolen. 30% of such casinos have issues connected to payments, 25% do not have proper licensing, 20% do false advertisement, and 15% are providing poor customer support. So we, the team of BetPokies, would not recommend gambling at those websites. In this guide, we will discover what can be the red flags in casinos and how to avoid getting scammed.

✓ These casinos operate without valid licences
✓ Unhelpful client support service
✓ False advertising that promotes unavailable bonuses
✓ Delayed and long withdrawal processes

Blacklist Casinos

List of Sites to Avoid

Our list of casinos to steer clear of currently features the top 12 offenders. While there may be other dishonest online casino out there, we intend to vet them to confirm their unsavory reputations before adding them to our ever-growing roster.

Casino Name Reported Problems Detail
32Red Casino Non Payment There are complaints that this particular casino delays or fails to pay out players' money. It happens that a dishonest casino may falsely accuse the player to avoid payment and stall, hoping to discourage them from cashing out.
Atlantic Vegas Casino License problems The former Atlantic Vegas Casino engaged in deception by making false assertions about its licensing status. Specifically, it claimed to hold a full license from a prominent international gambling association, but this assertion was not valid. The truth came to light when the casino allowed players from areas outside the boundaries of its supposed license to participate, which ultimately led to the casino's permanent closure.
Carnival Casino Deceptive Bonuses The modus operandi of this particular casino involves attracting potential players with promises of sizable bonuses. However, the complex and frequently altering terms and conditions make it an arduous task to obtain the coveted rewards.
Manhattan Slots Casino Unreliable Customer Support The support staff at this online casino is notably tardy in their replies, or worse, unresponsive altogether. In instances where contact was established, the conduct of the support team was unprofessional, and they proved unable to provide solutions to issues raised by custom.
Madame Chance Casino History of Complaints Long unresolved complaints from users, bad user feedback on forums. Fitback is important, there will always be someone who is unhappy, but negative feedback should definitely not make up the majority.
Jackpot City Non Payment The casino was spotted confiscating players’ winnings without reasoning and delaying withdrawals.
Bella Vegas History of Complaints The casino has received multiple complaints for spamming players.
Royal Vegas Casino Low-quality Customer Support and Payout Issues Customers of the casino have complained about the absence of professional support and delayed withdrawals.
VooZaZa Non Payment The casino has been accused of not paying out the winnings. Also, it hasn’t provided any response or solutions to the accusation.
BTC Casino Licence Problems The casino operates without a license.
Royal Planet Casino Non Payment The casino has been suspected of not cashing out players’ winnings.
Captain Jack Casino Non Payment Customers of the casino have complained about the casino delaying or refusing to pay out large winnings.
Betpokies Expert Pick

You can still find some of these casinos on the Internet, can freely register and gamble there, and might even find positive reviews about them. However, I definitely do not recommend you try them out. You should always bear in mind one idea: the fact some players were lucky enough not to get harmed by blacklisted casinos doesn't mean you will be one of them.

John Gold John Gold

Reasons Why We Blacklist Casinos

Although there is no universal way of blacklisting online casinos, we undertake our research to recommend platforms or caution players against scammers. Here are the reasons why we blacklist online casinos. Here is the list of criteria to detect untrustworthy casinos:

We carefully check casinos to ensure each one operates legally and owns a licence. The team also verifies the license on the licensing authority website.

Reputable casinos must use systems and games from legitimate software developers with a proven track record. We consider any malpractices and warn players of casinos with suspicions of rigged or hacked software.

If we notice that a casino refuses to pay out winnings or delays the payments for more than a week, this casino will be placed on the blacklist.

Online casinos target new users with attractive packages and promotions. Avoid platforms with misleading bonuses, withdrawal limits, and offers they will not fulfil. It is upsetting to join a casino for its bonuses, but find out it is not true as you continue playing.

Although it is common for casinos to update their terms and conditions, they should not alter the agreement without notice. When a platform continuously makes significant changes to the document, it is a red flag that leads a casino to our blacklist.

Why Are Blacklisted Casinos Dangerous?

Gambling in unreliable casinos causes several threats to your security, such as:

  • The first and most obvious danger is not receiving your winnings. At this point, the blacklisted casino basically steals players’ money and refuses or delays cashing out. Also, because of hacked RNG, such casinos can cheat gamblers.
  • Rogue casinos can sell users’ personal and financial info to third parties. The criminals might steal your identity to commit crimes or use the data to access your bank account.
  • Even if a casino does not intentionally cheat players but has multiple complaints about customer service or problematic software, it doesn’t mean you are safe. If you have any technical problems, you might end up dealing with the issue one-on-one without an opportunity to receive professional help.
  • Last but not least are hidden or unclear bonus terms. This can lead you to a casino, where after receiving bonuses, you will surprisingly find out that free spins can only be used in some pokies, which wasn’t mentioned in the bonus terms, wagering requirements are unrealistically high, or that the mentioned promotion amount of bonus funds doesn’t correspond with the one you have received, etc. 

Tips For Safe Gambling Online

Choose Only Licensed Gambling Sites

Licensed platforms conform to online gambling safety and security standards with a regulatory body, where gamblers can report exploitation. Online casinos that are legal or illegal offer the same games but differ in policies and payment methods. Therefore, don't forget to ensure the gambling site is licensed and check the validity of the document on the licensing authority website.

Use Unique Passwords

Players should protect their accounts by using unique passwords. For example, including numbers, special characters, and capital letters makes it hard to predict for hackers. The best way is employing two-factor authentication while logging into your casino account, such that you will need to have your phone close by. Also, create different passwords for different casinos.

Never Share your Personal Information

Never trust anyone with your casino account, and do not allow them to make any transactions on your behalf. It is actually one of the requirements of most online casinos’ terms and conditions. If a player violates this particular clause, the gaming platform may decide to cut off the money or lock down the account entirely.

Don't Click on Fishy Links in Your E-mail

Cyber criminals breach internet databases stealing users’ information, making them target of online fraudsters. In case you receive an email which seems suspicious by its links, do not click at all costs it could be a plan to access your computer or gadget so as to steal information among other things like uploading malware.

Read the TOS

Most players blindly accept casinos’ terms of service without bothering about what they mean by this action. As much as gaming sites would never intentionally mislead customers into signing unfavourable contracts, it is still necessary for one to read through it first before agreeing fully to anything.

How to Avoid Online Casino Scams

The gambling industry is highly competitive, with legitimate and illegitimate players pursuing the same market. Here is how you can avoid online casino scams:

  • Be aware of the most common online casino scams to avoid falling prey. Check out the reasons we blacklist casinos.
  • Ensure an online casino has a valid operating license. You should see its permit number or regulator at the website's bottom part.
  • Evaluate the available security features. A casino with SSL certification will have its URL address start with HTTPS.
  • Learn more about an online casino on review sites to know what people say about a platform and the risks.
  • Choose a secure payment method. Always transact with regulated financial institutions and discreet platforms.
  • Research a casino's bonus package and promotions before signing up.

Can a Site Move Off The Blacklist?

Casinos rarely move off the blacklist. A few that did manage were due to acquisition by established brands or new ownership. In most cases, sites do not get off the blacklist. The consideration is similar to justice system practice, where some offenses may be smaller than others and have lesser implications.

Let us look at it this way: Most of the reasons we blacklist casinos revolve around their legitimacy and regulation. Their fate is sealed if a site scams users or engages in fraudulent activities. However, platforms can get exemptions for minor issues like a history of complaints, false advertisements, or changing terms without notice.

Through investigations, we can establish if blacklist casinos fixed issues like slow payments and poor support to move them off the list. Sometimes, it is unintentional, and we cut them some slack.

What Is the Difference Between Rogue and Blacklisted Casinos?

Rogue casinos are the ones that intentionally fraud players. However, while the majority of blacklisted casinos act maliciously, there are some that were placed on the list for other reasons. These reasons may include the absence of a valid license, technical problems with the website or software, low quality of customer support service, non-compliance with affiliate arrangements, etc.

To conclude, the casinos on the blacklist are not only the ones that threaten players’ security and do not pay out winnings, but also the ones that can spoil your gambling experience by offering low-quality services.

The Australian Communications and Media Authority is the regulatory body in Australia that deals with malicious online casinos. The authority also investigates players’ complaints and regulates the gambling industry. Among the punishments the illegal Australian casinos may face are:

  • receiving a formal notice that they broke the rules
  • receiving an infringement notice
  • being referred to the police or the Director of Public Prosecutions
  • being reported to the directors and principals of offending companies to Australia's border protection agency. The agency may place them on the Movement Alert List, which can disrupt travel to Australia

 Additionally, as stated on the ACMA website, anyone who breaks the rules for inline gambling services may face criminal charges and/or civil penalties.

You can find regular reports of gambling complaints and investigations on the ACMA website. If you are a victim of illicit casino practices, you can contact the authority to file a complaint.

Trusted Online Casinos

After discussing bad casinos, how to protect yourself, and how to identify them, it is important to note that there are still reputable casinos available in the gambling industry. The gambling industry is vast, and we’ve compiled a list of reliable and trusted casinos.

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  • PayID performance test passed
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  • Accepts crypto in addition to AUD
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  • Huge selection of games in the sportsbook

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  • Live dealer games
  • Multiple languages available
  • Casino and sportsbook
  • Over 10,000 pokies

Responsible Gambling

Whether the casino is reliable or not, you should follow responsible gambling tips to stay safe. Here, we collected the most essential ones:

  • Make regular breaks to refresh your mind.
  • Set your budget in advance. Be realistic when evaluating how much you can spend and choose the amount you can afford to lose. When your bankroll is about to run out, it is time to stop your gambling session.
  • Use built-in limits in online casinos, such as time, deposit, or loss limits. Do not hesitate to activate self-exclusion if you feel that gambling is becoming an addiction.
  • Do not chase losses. It can lead to even bigger overspending.
  • Remember that you gamble for fun. Gambling is not a source of income.

Additionally, visit our Responsible Gambling page. There, we prepared a test for you to make sure you are not at risk of gambling addiction and conducted research to provide you with the most interesting and useful info on this topic.

John Gold

John Gold


Starting as a typical gambler, I was interested in how the industry works. And now, for more than 10 years, I see myself as a gambling expert. After trying out more than 500 pokies, I'm ready to share my insights and tell you what you need to look at to get a good gaming experience.