Blacklisted Casinos

Written by John Gold. Last updated:

Beware of blacklisted casinos: they harm players by delaying payouts, using fake software and misleading bonuses. These fraudulent institutions have no licenses and can sell personal information to third parties. By signing up there, you run the risk of losing money and banking information. Pay attention to suspiciously tempting and good terms, and unresponsive customer support to avoid a sad gambling experience.

- No license from a legal authority
- Unclear terms and too tempting offers
- Risk of losing everything
- Complicated withdrawal procedures

Blacklist Casinos

List of Sites to Avoid

Our list of casinos to steer clear of currently features the top 12 offenders. While there may be other dishonest online casino out there, we intend to vet them to confirm their unsavory reputations before adding them to our ever-growing roster.

Casino Name Reported Problems Detail
32Red Casino Non Payment There are complaints that this particular casino delays or fails to pay out players' money. It happens that a dishonest casino may falsely accuse the player to avoid payment and stall, hoping to discourage them from cashing out.
Atlantic Vegas Casino License problems The former Atlantic Vegas Casino engaged in deception by making false assertions about its licensing status. Specifically, it claimed to hold a full license from a prominent international gambling association, but this assertion was not valid. The truth came to light when the casino allowed players from areas outside the boundaries of its supposed license to participate, which ultimately led to the casino's permanent closure.
Carnival Casino Deceptive Bonuses The modus operandi of this particular casino involves attracting potential players with promises of sizable bonuses. However, the complex and frequently altering terms and conditions make it an arduous task to obtain the coveted rewards.
Manhattan Slots Casino Unreliable Customer Support The support staff at this online casino is notably tardy in their replies, or worse, unresponsive altogether. In instances where contact was established, the conduct of the support team was unprofessional, and they proved unable to provide solutions to issues raised by custom.
Madame Chance Casino History of Complaints Long unresolved complaints from users, bad user feedback on forums. Fitback is important, there will always be someone who is unhappy, but negative feedback should definitely not make up the majority.
Jackpot City Non Payment The casino was spotted confiscating players’ winnings without reasoning and delaying withdrawals.
Bella Vegas History of Complaints The casino has received multiple complaints for spamming players.
Royal Vegas Casino Low-quality Customer Support and Payout Issues Customers of the casino have complained about the absence of professional support and delayed withdrawals.
VooZaZa Non Payment The casino has been accused of not paying out the winnings. Also, it hasn’t provided any response or solutions to the accusation.
BTC Casino Licence Problems The casino operates without a license.
Royal Planet Casino Non Payment The casino has been suspected of not cashing out players’ winnings.
Captain Jack Casino Non Payment Customers of the casino have complained about the casino delaying or refusing to pay out large winnings.

Reasons Why We Blacklist Casinos

Although there is no universal way of blacklisting online casinos, we undertake our research to recommend platforms or caution players against scammers. Here are the reasons why we blacklist online casinos. Here is the list of criteria to detect untrustworthy casinos:

We carefully check casinos to ensure each one operates legally and owns a licence. The betokies.net team also verifies the license on the licensing authority website.

Reputable casinos must use systems and games from legitimate software developers with a proven track record. We consider any malpractices and warn players of casinos with suspicions of rigged or hacked software.

If we notice that a casino refuses to pay out winnings or delays the payments for more than a week, this casino will be placed on the blacklist.

Online casinos target new users with attractive packages and promotions. Avoid platforms with misleading bonuses, withdrawal limits, and offers they will not fulfil. It is upsetting to join a casino for its bonuses, but find out it is not true as you continue playing.

Although it is common for casinos to update their terms and conditions, they should not alter the agreement without notice. When a platform continuously makes significant changes to the document, it is a red flag that leads a casino to our blacklist.

Why Are Blacklisted Casinos Dangerous?

Gambling in unreliable casinos causes several threats to your security, such as:

  • The first and most obvious danger is not receiving your winnings. At this point, the blacklisted casino basically steals players’ money and refuses or delays cashing out. Also, because of hacked RNG, such casinos can cheat gamblers.
  • Rogue casinos can sell users’ personal and financial info to third parties. The criminals might steal your identity to commit crimes or use the data to access your bank account.
  • Even if a casino does not intentionally cheat players but has multiple complaints about customer service or problematic software, it doesn’t mean you are safe. If you have any technical problems, you might end up dealing with the issue one-on-one without an opportunity to receive professional help.
  • Last but not least are hidden or unclear bonus terms. This can lead you to a casino, where after receiving bonuses, you will surprisingly find out that free spins can only be used in some pokies, which wasn’t mentioned in the bonus terms, wagering requirements are unrealistically high, or that the mentioned in the promotion amount of bonus funds doesn’t correspond with the one you have received, etc. 

Tips For Safe Gambling Online

Choose Only Licensed Gambling Sites

Licensed platforms attain safety and security standards for online gambling, being under a regulating authority, players can report malpractices. Legitimate and illegitimate sites have similar game collections but differ in policies and payment methods.

Use Unique Passwords

Players must safeguard their accounts from access by using unique passwords. Including numbers, special characters, and capitalization will help make it unpredictable for cybercriminals. For ultimate security, use two-factor authentication for casino account log-ins, which requires you to have your phone.

Never Share your Personal Information

It would be best not to trust anyone with your casino account or have them transact using it. Online casinos include it in their terms and conditions. If players violate the provision, a platform can confiscate their funds or ban their accounts.

Don't Click on Fishy Links in Your E-mail

Cybercriminals hack into online databases, stealing internet users' information and making them targets of online scams. Getting an e-mail with fishy links is expected; you must not click if unsure. It is a strategy to gain access to your PC or device to steal information and install malware.

Read the TOS

Most players agree to casinos' terms of service without reading its provisions. Although gaming platforms do not trick users into a bad agreement, it is necessary to read the document to know what to expect before signing up.

How to Avoid Online Casino Scams

The gambling industry is highly competitive, with legitimate and illegitimate players pursuing the same market. Here is how you can avoid online casino scams:

  • Be aware of the most common online casino scams to avoid falling prey. Check out the reasons we blacklist casinos.
  • Ensure an online casino has a valid operating license. You should see its permit number or regulator at the website's bottom part.
  • Evaluate the available security features. A casino with SSL certification will have its URL address start with HTTPS.
  • Learn more about an online casino on review sites to know what people say about a platform and the risks.
  • Choose a secure payment method. Always transact with regulated financial institutions and discreet platforms.
  • Research a casino's bonus package and promotions before signing up.

Can a Site Move Off The Blacklist?

Casinos rarely move off the blacklist. A few that did manage were due to acquisition by established brands or new ownership. In most cases, sites do not get off the blacklist. The consideration is similar to justice system practice, where some offenses may be smaller than others and have lesser implications

Let us look at it this way: Most of the reasons we blacklist casinos revolve around their legitimacy and regulation. Their fate is sealed if a site scams users or engages in fraudulent activities. However, platforms can get exemptions for minor issues like a history of complaints, false advertisements, or change terms without notice.

Through investigations, we can establish if blacklist casinos fixed issues like slow payments and poor support to move them off the list. Sometimes it is unintentional, and we cut them some slack.

What Is the Difference Between Rogue and Blacklisted Casinos?

Rogue casinos are the ones that intentionally fraud players. However, while the majority of blacklisted casinos act maliciously, there are some that were placed on the list for other reasons. These reasons may include the absence of a valid license, technical problems with the website or software, low quality of customer support service, non-compliance with affiliate arrangements, etc.

To conclude, the casinos on the blacklist are not only the ones that threaten players’ security and do not pay out winnings, but also the ones that can spoil your gambling experience by offering low-quality services.

The Australian Communications and Media Authority is the regulatory body in Australia that deals with malicious online casinos. The authority also investigates players’ complaints and regulates the gambling industry. Among the punishments the illegal Australian casinos may face are:

  • receiving a formal notice that they broke the rules
  • receiving an infringement notice
  • being referred to the police or the Director of Public Prosecutions
  • being reported to the directors and principals of offending companies to Australia's border protection agency. The agency may place them on the Movement Alert List, which can disrupt travel to Australia

 Additionally, as stated on the ACMA website, anyone who breaks the rules for inline gambling services may face criminal charges and/or civil penalties.

You can find regular reports of gambling complaints and investigations on the ACMA website. If you are a victim of illicit casino practices, you can contact the authority to file a complaint.

Trusted Online Casinos

After discussing bad casinos, how to protect yourself, and how to identify them, it is important to note that there are still reputable casinos available in the gambling industry. The gambling industry is vast, and we’ve compiled a list of reliable and trusted casinos.

  • Certified Certified
  • Safe & secure Safe & secure
  • Expertly rated Expertly rated
  • Trusted Trusted

up to $2,500

+250 Free Spins

  • Great welcome bonuses and ongoing promotions
  • Modern website with fast performance
  • VIP program
  • Multiple payment options

up to AU$ 30,000

  • Huge variety of cryptocurrencies
  • Fast withdrawals
  • 24/7 live chat available
  • Sportsbook available
  • Desktop and mobile optimized
Conclusion

This guide is a collection of casinos that you should stay away from. One of the main reasons these casinos are blacklisted is the lack of proper licensing and regulation, which compromises your safety. Payment problems, including denials and delays in payments, are another worrying sign that is grounds for blacklisting casinos. Misleading bonuses and withdrawal limits should also be a cause for concern, as they often entice players but limit their ability to cash out their winnings. Remember that casinos that are not legally licensed, with unclear terms and conditions and overly tempting offers pose a high risk of losing everything. Be vigilant and refer to the guide I compiled based on my research to ensure a safe and enjoyable online gambling experience.

John Gold

John Gold

Editor-in-chief

Starting as a typical gambler, I was interested in how the industry works. And now, for more than 10 years, I see myself as a gambling expert. After trying out more than 500 pokies, I'm ready to share my insights and tell you what you need to look at to get a good gaming experience.