ExciteWin Casino Review

ExciteWin started its way in 2021 and is available for Aussie gamblers. The brand is owned by Rabidi NV and is incorporated in the Netherlands. The casino aims to provide a holistic approach to casino gaming. ExciteWin is one of the top online gambling sites that offers a wide selection of casino games as well as sports betting options for people of all preferences. At ExciteWin casino, players can enjoy a nice range of bonuses, including reload bonuses, free spins, a first deposit bonus for sports betting, as well as a VIP program.

Bonuses: Welcome Pack, Reloads, and Sports Offers

At ExciteWin Casino, gamblers get quite a nice range of bonuses. You get to use a generous welcome pack, weekly reload and cashback bonuses, Sunday Spins, and many more, as well as a bunch of appealing sports promotions.

Welcome Bonus: up to $750 + 200 Free Spins

ExciteWin offers new users a Welcome Pack of up to $750 + 200 Free Spins. When you have registered at the casino and made your first deposit of at least $30, the match-up bonus and free spins will be automatically added to your account. Note that as clarified in the Terms & Conditions, the free spins will be activated only after the match-up bonus is played out. The 200 Free Spins will come in 10 batches of 20 FS daily.

The wagering requirement for the bonus spins is x40, while for the match-up bonus - x35. The requirements must be completed within 10 days after the bonus activation, which is quite a short period of time. Therefore, BetPokies suggests you carefully consider both the pros and cons of the promotions before getting it.

Weekly Reload Bonus of up to $1,050 + 50 FS

The casino encourages gamblers to play more by offering them weekly reload bonuses. One of the bonuses provides gamblers who deposited at least $30 from Friday till Sunday with up to $1,050 + 50 FS. At the same time, the other allows gamblers to receive 50 FS for deposits of at least $30 from Monday to Thursday.

Sunday Spins

At ExciteWin Casino, players who deposit $120 on ELA Games products receive 20 free spins on Detective Fortune. By wagering $450 more on ELA Games, they can unlock an additional 30 FS, and wagering an extra $600 grants another 50 FS. While "the more free spins, the better", we consider this promotion not so beneficial due to high deposit requirements.

Sports Offers: First Deposit Bonus and More

Once users register with ExciteWin casino and make a minimum deposit of $30, they receive a match-up bonus of 100% up to $150 for betting on sports events of their choice. The wagering requirements are slightly smaller than for the main welcome pack - x30. Players have 30 days to meet the requirements.

ExciteWin casino has several bonuses for sports betting apart from the welcome one. The casino offers gamblers to enjoy a 10% cashback bonus of up to $750 for sports bets of at least $30. Also, sports fans can enjoy a weekly reload bonus of 50% up to $750 with a minimum qualifying deposit amount of $20. The wagering requirements for the bonuses are x3 and x8, respectively.

Additionally, ExciteWin frequently add temporary promotions that are worth your attention!

Loyalty Program at ExciteWin Casino

VIP customers at ExciteWin casino benefit from the casino's loyalty program. There are five categories of premium customers with differing packages. The incentives improve as players unlock the levels: five is the ultimate status for users at ExciteWin casino. 

It includes high monthly withdrawal limits and the best cashback percentages for sports betting and casino games. VIPs get hefty bonuses and personalised rewards in the casino's loyalty program.

Games Powered by 70+ Providers

At ExciteWin casino, gamblers can find games from famous game developers, such as Betsoft, Platipus, Microgaming, Mascot, ELK, and more. The variety of over 3,000 titles consists of online pokies, jackpots, table and live games. In the live casino section, players are welcome to enjoy Roulette, Blackjack, Sic Bo, and other classics of live dealer games.

Additionally, you can use filters on the website to make the game search easier. You can choose games by popularity, type, provider, and, of course, by its title.

BetPokies experts also appreciated the "Bonus Buys" section, which allows users to avoid waiting for free spins or any other promotion to appear in a game and, instead, purchase the bonuses directly.

Players can bet on several sports across the globe with ExciteWin sports betting. The site will display the most popular markets on their platforms. Football is the most dominant category, while tennis and basketball are other popular sports to bet on. They will appear on the front page, but users will find different types, like boxing and baseball, by clicking more.

Players wager on teams or players on eSports. Individuals will play a game virtually, and people can bet on the team or person to win. The bookmaker's odds determine the possible payout with correct predictions, but when incorrect, a player loses the wagering amount.

Tournaments

Besides regular games, players can participate in tournaments, the maximum prize pool of which goes up to $6,000,000. To take part in a tournament, visit the "Tournaments" page, click on the competition of your choice, and enjoy the thrill of casino games.

Available Payment Methods: E-Wallets, Crypto and Debit Cards

The banking options at ExciteWin include all the leading payment methods, which are e-wallets, cryptocurrencies, vouchers, and, surely, debit cards. The minimum deposit at the casino is relatively low. Still, it's worth noting that the regular minimum deposit and the minimum deposit for the welcome bonus differ, as the first one is $15, while the second one is twice more - $30.

As is typical for online casinos, withdrawal options are more limited than deposit ones. In order to receive your payout, you will have to choose from 11 options, which include bank transfers, e-wallet, and crypto. With most of the payout options, you can withdraw up to $7,800, while the withdrawal limit in the casino is $10,800 per month.

Withdrawal Time

ExciteWin casino typically takes up to three business days to process withdrawal requests. The exact period of time depends on the workload of the casino's financial department. After your withdrawal request is confirmed, the payment will be processed using your chosen banking method, and the speed of the transaction will depend on it.

However, BetPokies draws your attention to the fact that despite what's said earlier, the processing of your withdrawal request may be prolonged.

The Company may delay the processing of your withdrawal request to perform checks of your identity, account balance, source of funds and of your compliance with the Terms.

Therefore, we highly recommend you go through the verification process right after the registration so that the casino has enough time to run all the checks and process your withdrawals as smoothly and fast as possible.

Intuitive Navigation, Filters Options, and Game Categories

ExciteWin casino doesn't have a special theme. Nevertheless, it has a calm and pleasant design, the main colour of which is dark grey, with some buttons being orange. Once you open the ExciteWin site, you see a sliding ad offering you to receive a welcome pack.

The navigation on the site is simple. At the top of the main page of the casino, users can choose one of the options: Casino, Sports, or Challenges. Besides, users can filter games by their providers.

The menu icon can be found in the top right corner. Clicking on it will take you to the main menu of ExciteWin, where you can find options like Casino, Live Casino, Sports, Live Betting Horse Racing, Bonus Crab, Virtuals, Promotions, VIP, Payments, and FAQ. At the bottom of the menu tab are Shop, Tournaments, and Challenges. There, you can also access Live Chat.

Sign Up Process

To sign in, click on the "Join Now" button in the top right corner of the screen. Then, you will be offered to choose a bonus: welcome pack, sports betting welcome bonus, enter a promocode, or select "I don't want any bonus". Regardless of what you've chosen, the casino will request that you enter your email and create a login and a password. The last step of the registration process is to enter your full name, birthday, and sex, select a country and currency, and share your phone number, as well as the address. Now, your account is ready.

Additionally, don't forget to confirm your email to use the casino and all of its features seamlessly.

KYC Process

The majority of reliable online casinos require users to complete the KYC procedure. While you can deposit and play at ExciteWin without identity verification, it'd be impossible to withdraw your winnings before completing the KYC.

To complete identity verification, ExciteWin requests players to upload a list of documents. You will be prompted to send a selfie with your ID card, share a utility bill or bank statement to verify the address and send the details of your payment method, proof of ownership, and transaction history of the payment method, such as bank or debit card statements.

Unfortunately, ExciteWin casino takes quite a long time to run the identity check and may take up to 10 days.

App-Free, but Fully Mobile-Compatible

ExciteWin casino offers a mobile casino experience that is as pleasant as the desktop one. The game icons and menu buttons are perfectly sized for a phone or a tablet. To access your casino account on your phone, click the Log In button and enter your email and password.

However, players should be aware that there are no dedicated casino apps, as according to Australian gambling laws, online casino apps are not allowed.

Support: 1-2 Minute Response Time

Professional customer support is a "must" for any trustworthy online casino, and ExciteWin is one of them. There are three ways customers can get support from ExciteWin casino representatives. The details are available in the “Contact Us” section. Users can write an email using the site's support address or chat live on the website. The FAQ page is available, too. However, players cannot access ExciteWin via phone, which is a slight disadvantage. Still, the platform answers customers' queries, and the information enhances the player's experience.

Concerns with ExciteWin Casino

ExciteWin casino has been operating for three years now and, therefore, has earned a certain reputation. As a part of BetPokies research, our experts always make sure to learn about other users' experiences on gambling forums and review platforms.

While BetPokies testers didn't face any issues with the withdrawal process, there are users who claim that the casino refused to pay out their winnings without any argumentation. Unfortunately, we can neither confirm nor deny the statements. Therefore, we highly recommend you weigh up all the pros and cons before depositing.

Apart from that and the long identity verification time, ExciteWin casino has shown itself very well: the large game variety, sportsbook options, range of bonuses, quick and simple website, as well as responsive customer support. All this has made a great impression on the BetPokies team.

No Built-In Responsible Gambling Tools

ExciteWin provides a dedicated page on responsible gambling, featuring self-assessment questions and a list of organisations available for support. The casino encourages users facing challenges with responsible gambling to reach out to resources like GamCare, Gamblers Anonymous, and Gambling Therapy for assistance.

However, despite all of the above, the casino does not have any built-in support tools, which is a significant drawback. Nevertheless, customer support emphasises that, if necessary, users can personally contact support managers with a request to be temporarily blocked.

If you would like to learn more about responsible gambling, visit our page dedicated to the topic.

Poppy Bate

Author

Poppy joined BetPokies in 2021, setting high editorial standards. She now leads the creation and research of online casino reviews and writing about them. Poppy's commitment ensures reliable, objective information for visitors.

• Email