Neteller Casinos

Neteller is a true veteran of payment methods. It started its journey back in 1999 and currently has a user base of over 23 million people. The e-wallet has held a leading position in the betting payments sector for many years, and it has allowed Neteller not to lower fees for its services.

Even though Neteller's costliness and high transaction fees of 2.5% made it unattractive for new users, its loyal customer base has allowed it to maintain these higher prices. However, we can now observe how less pricey alternatives, for example, Skrill and Paysafecard, which are also part of Paysafegroup, don't impose fees on transactions, except for currency exchange, are slowly replacing Neteller.

One of Neteller's cons is its fees. On average, Neteller charges a 2.5% fee for depositing funds and a 2.5% fee for withdrawing funds. However, there are some exceptions depending on your account status or payment method.

Similarly, casinos sometimes impose an average fee of 2.5% on both deposits and withdrawals when using Neteller. If they don't charge this fee, the casinos would have to cover the Neteller commission out of their own pocket, which they are unlikely to do (unless we're talking about new brands that are willing to absorb the cost of these fees to attract new customers). However, you can always search for this information about a particular casino in the Terms & Conditions or Payment section; you can also directly ask customer support service about casino fees for Neteller payments.

Let's now try depositing $100 into a casino using Neteller and withdrawing the money back to see what we eventually get.

As stated on Neteller's official website, to verify your identity, you are required to prepare a document (government-issued ID, driver's license, or passport. No matter which one you choose, it has to be current and have a recent photo and/or proof of address at hand), a computer equipped with a webcam, or a mobile phone with a camera.

To prove your address, you can use a geolocation service or an official document that contains your full name and address, such as a utility bill, statement, or bill no older than 90 days, etc. Neteller also recommends enabling the pop-up windows on your browser. You'll be asked to verify your ID by uploading a document via webcam during the verification process. Remember, photos must be clear and taken without flash, making it easier to recognise you and analyse your ID.

When the BetPokies expert tested Neteller, we didn't encounter any issues with the verification process in the e-wallet app. However, part of our research is always checking what other users have experienced. We found negative reviews on Google Play, where customers complained about the slow verification speed, saying it took them more than 24 hours. However, Neteller notes that while most documents are checked and verified automatically, sometimes photos can be sent for manual reviews, which take up to 72 hours.

Neteller transactions themselves are instant, but a casino you deposit or withdraw from might slow down this process due to the processing time set by the gambling site. Also, note that paying out time will take much longer if you haven't completed the KYC procedure in advance, as you will be required to do that before withdrawal.

Regarding limits, as a verified user, you can deposit $10 - $2,500 to your Neteller account and withdraw $10 - $3,000 daily. Additionally, as you know, casinos set their own deposit and withdrawal limits. So here, you should pay attention to the Terms & Conditions of the online casino brand. However, if we average the figures for the gambling market, they are as follows: the minimum deposit amount is usually around $20, and the maximum deposit amount is $5,000. Withdrawal limits range from $20-30 and can be as high as $5,000.

Adding money to your gambling account via Neteller is fairly easy. Based on the experience of BetPokies experts with this e-wallet, there are no issues arising or special procedures that need to be done in order to complete both transactions. So, here are two quick guides to help you in case you're facing any difficulties:

Neteller has a history of bonus abuse. Players would register many Neteller or Skrill accounts, use welcome bonuses, and withdraw winnings before the casino's safety system could notice the fraud. As a result, Neteller was excluded from payment options for receiving bonuses. Later, gambling sites improved their anti-fraud mechanisms and set higher wagering requirements, so now it is rare to find a casino that doesn't accept Neteller.

It is an invite-only program with four levels. The first one, Silver, will give you an opportunity to enjoy 3.19% FX fees (fees on transactions in a foreign currency), free money transfers, 1.40% crypto buy/sell transactions, and crypto P2P 1.50% (per transaction). Starting from the second level, Gold, you will have a personal VIP manager, discounted deposits and withdrawals, and more!

The program is good for you if you consider using Neteller not only for gambling, but for crypto transactions too. However, you must know that becoming a member of these programs isn't that easy, as you have to perform crypto transactions for a decent amount of money.

Nowadays, all legit payment methods implement the same or similar protection tools. They usually include two-factor authentication, different encryptions, etc. Therefore, it makes no sense to write a lot about it.

However, the BetPokies expert still managed to find some interesting information about Neteller's security. Back on 17th May 2010, there was a case of a hacker attack on both Skrill (Moneybookers at the time) and Neteller. As a result, criminals stole personal information, such as home addresses, email addresses, phone numbers, birthdates, account balances, and even hints to passwords, of over 3.5M customers. Therefore, if you have been a Neteller user since 16th May 2010 or earlier, we highly recommend you check your data on haveibeenpwned.com to make sure you are safe.

Surely, Neteller has changed and developed its security system since then: they now have SSL and TLS encryption, offer two-factor authentication, employ advanced fraud monitoring systems, comply with the Payment Card Industry Data Security Standard (PCI DSS), and more. However, you must still be aware of this case and implement some simple safety tips into your "routine."

We are coming to the end of the article, so let me sum up all the advantages and disadvantages that we've discovered while using Neteller and browsing the Internet for other customers' experiences. Here is the pros and cons table for you!

If, after reading this article, you realise that Neteller is not your perfect option, BetPokies has prepared some alternatives for you.

If you want to enjoy the perks of a fast and reliable banking option without facing high fees, we recommend another e-wallet, STICPAY. It is a popular and widely accepted payment method, and it is considered to be gambling-focused.

Here, at BetPokies, we also often use crypto as a payment option in online casinos. Crypto is widely accepted and, what's more, often offers bigger welcome bonuses. We usually prefer using USDT, as it is a stablecoin whose value doesn't change much. Withdrawals and deposits are almost always instant.

Last but not least are debit cards. If you are not a big fan of using Australian cards, try a virtual Revolut card. It is a pretty good option and widely accepted in online casinos.

Neteller has a gambling block feature that allows you to restrict how funds are spent on gambling activities. Once enabled, any transactions with gambling vendors will be blocked. You can toggle this on/off in the settings or contact support. There is also a 48-hour cooling-off period after deactivating the block to prevent impulsive reactivation.

Also, if you use Neteller exclusively for gambling, the BetPokies team recommends you set a limit directly on your phone.

In case these settings are not available on your device, we have an idea: you can open a new checking bank account dedicated specifically to funding Neteller, link your new bank account to the e-wallet, and contact your bank with a request to disable your new account several times a week. Ask them to create a schedule for when it is disabled and when you can use it.

If you think that your gambling activity is getting out of your control, we suggest you visit our responsible gambling page, where you can take a simple test to find out if your gambling activity is within the normal range and find lots of important information and tips.