Playfina Casino Review

Established in 2022, Playfina is a popular online casino that provides a high-quality gaming experience. It offers over 5,000 different games from more than 60 creators to choose from. The Playfina Casino provides its customers with a generous welcome bonus that applies on your first four deposits, as well as numerous weekly rewards, a VIP status that offers a generous prize of a Lamborghini at the highest level, and so much more! In this review, we will provide Australian players with a comprehensive understanding of Playfina. If you are thinking about trying out this casino, this article will provide answers to all the questions you may come up with.

Bonuses in the Playfina Casino: Everyday Offers and Other Generous Prizes

In the Playfina Casino users can find a lot of great offers, such as a Welcome Package of up to $1,540 + 600 Free Spins + Secret Bonus, a lot of reload promotions, challenges, and so much more! Let’s discover together all the offers this casino provides. 

Moreover, Playfina has special temporary bonuses dedicated to different occasions and holidays throughout the year. They are constantly updated, so don’t miss an opportunity and check the active offers in the Promotions section on the casino’s website.

Welcome Package of up to $1,540 + 600 Free Spins + Secret Bonus

Players in the Playfina Casino can get a Welcome Package of up to $1,540 + 600 Free Spins + Secret Bonus in four payments. To activate these offers, use the relevant promo codes FIRST/SECOND/THIRD while depositing. The minimum deposit is $30, and it can make you 100 Free Spins with each payment, to get 200 Free Spins you need to pay $155+. The bonus is valid for 7 days and the wagering requirements are x40. 

Pay attention that the free spins granted after your first deposit are only available for Gold Rush with Johny Cash by BGaming, spins from the second payment are only for Elvis Frog TRUEWAYS by BGaming, and spins from the third deposit are for Kranken’s Hunger from BGaming. To claim a Secret Bonus, make your fourth deposit after receiving the previous three bonuses, and the secret gift will be automatically credited to your account.

Everyday Reload Bonuses

The Playfina Casino offers reload bonuses for every day of the week. For example, Monday Happy Spins can make you up to 560 Free Spins and Tuesday offers up to 100 Mega Spins in the Big Bounty promotion. Mega spins, compared to regular ones, let you receive bigger winnings. Wednesdays can bring you up to 500 FS and Thursdays up to 175 Mega Spins. On Friday there’s a great chance to receive Golden Ticket Friday with a bonus of 50% up to $310 + 200 Free Spins. 

On weekends, you can get even more goodies! Every Saturday there’s a Mid-Journey bonus of 30% up to $640 + 240 Free Spins and on Sundays, you can take advantage of the Voyage Culmination bonus of 40% up to $460 + 300 FS. 

Find all the codes to activate these offers, information about the minimum deposit amount, names of the games for which free spins are available, and all the other details you can in the Promotions section on the casino’s website.

Other Special Promotions

Players can also take advantage of other special bonuses this casino provides. There’s a Happy Birthday Bonus available that can bring you a real money gift. The amount of the bonus varies based on your loyalty status at the time claiming. The minimum you can get is $45, and the maximum is $1,540. 

Also, the casino offers a High Roller Bonus of up to 50% for deposits over $1,540. To claim a bonus you need to contact the VIP manager by sending an email to [email protected] and express your interest in this promotion. The manager will review your request and prepare a special offer just for you, based on the VIP status of your account.

Loyalty Program With 175 Levels

The Playfina Casino has an impressive Loyalty program with 175 levels and 7 statuses available. Progress through all of them to collect $4,262,080 and 33,540 Free Spins in the end!

Start playing and begin levelling up right away. Your level in the loyalty program increases as you make bets in games and earn points. We also have 7 VIP statuses, which are granted when you achieve the exact amount of loyalty program levels and deliver unique benefits, with rewards including varying levels of real money and free spins based on your status and level. And as you reach the highest VIP level, you'll maintain all the granted benefits and be rewarded with a Lamborghini Huracan.

To gain one point, you need to place a bet of $20 and enjoy your favourite games or participate in different tournaments. However, pay attention that points are only credited for bets and competitions on pokies games.

The VIP Club

To become a member of the VIP club in the Playfina Casino, you just need to stay active on the casino’s website and earn points to increase your level in the loyalty program. The casino’s team will contact you and invite you to join the VIP club.

As soon as you become a member of the VIP club, you’ll have your own personal VIP manager, who’s always in touch via email and WhatsApp, individual bonuses with smaller wagering requirements, amazing gifts like cash and free spins, cashback, fast payouts, and High Roller Bonus for deposits over $1,650.

Thrilling Challenges

The casino also offers a great opportunity to try your luck in exclusive challenges. To take part in these competitions, you need to choose a game you like from a list the casino offers, place a minimum bet in the specified amount for each game, and aim to break a certain multiplier before anyone else does. If you’re the first one to achieve the goal, you win! But remember, that there’s only one winner in each challenge. Also, the list of competitions is updated on the first day of each new month. Moreover, bets can only be made with real money and there should be no activated bonuses on your account. This offer has a x10 wagering requirement, which should be completed within 48 hours.

Over 5,000 Games From 60+ Providers

The Playfina Casino offers its players more than 5,000 games powered by 60+ providers. Some of the most popular game studios that cooperate with the casino are Pragmatic Play, Playson, iGT, VoltEnt, Belatra Games, OnlyPlay, and Gamzix. 

On the casino’s website, you can find both live and standard games. Among 200+ live casino game options there are blackjack, baccarat, roulette, and others. Gambles with live dealers in Playfina Casino are from 5 creators like Pragmatic Play, Lucky Streak, VoltEnt, PlayTech, and Better Live. Unfortunately, there’s no demo mode, so you can start playing only after making a deposit. 

From the rest of the games, you can play pokies, jackpots, table games, and so many more. Games can be searched by title, using the search bar on the main page of the website, or by provider, pressing the button with the same name. There are also separate sections for gambles with Instant Wins and Bonus Buy, as well as for Hot and New options.

Tournaments: Daily, Weekly, and More

In the Playfina Casino you can participate in many tournaments, which are constantly updated. Some of the competitions change every day, so don’t miss an opportunity to try your luck! There are also options that last one week and tournaments by different famous providers. Prize pools consist of a large number of free spins, real cash or even both! Also, taking part in tournaments helps you to earn additional points to level up in the casino’s Loyalty program.

18 Available Payment Methods: Debit Cards, E-Wallets, and Crypto

The Playfina Casino provides its players with 18 payment methods for deposits, 10 of which are for cryptocurrencies. The most popular options are MiFinity, NeoSurf, Visa and Mastercard debit cards, Bitcoin, Dogecoin, and Utorg NTLR. The minimum you can deposit for most of the payment methods is $20, apart from MiFinity and Skinsback where it’s $30. The deposits are instant and come with no additional charges. 

For withdrawals, you can use 13 payment methods overall, and 9 for crypto. The most frequently used options among Aussie gamblers are Bank Transfer, MiFinity, and Bitcoin. The minimum withdrawal amount is $30, and the maximum is $6,000. However, it depends on your chosen payment method. The casino doesn’t charge any fees for withdrawals.

Withdrawal Time

The Casino reserves the right to check your identity before processing payouts and to hold the withdrawals for the time needed to check your identity. So we recommend you complete the verification process earlier to get your winnings faster. Processing time for approved transactions is around 24 hours. However, all bank transfer payouts are processed within 3-7 banking days.

Greatly Optimised Website, Game Filters, and Categories

The Playfina Casino’s website is nicely optimised for players’ convenience, however, it takes time to load. You’ll need to wait for about 4-5 seconds for pages to open and for different functions to react. Yet, the website’s interface is very pleasant and not disturbing. It has a classic dark blue background and vibrant game icons that draw your attention. 

Also, there are a lot of game filters and categories. You can search for your favourite ones by their name, creator, and type. Moreover, games are divided into categories like Live Casino, Instant Wins, Roulette, Bonus Buy, Blackjack, Jackpot, Table Games, New, and Hot. 

It’s easy to find exactly what you’re looking for, thanks to the website’s nice, user-friendly optimisation. There’s a drop-down menu on the left side of the casino’s page, from where you can access your Profile, Promotions section, game categories, Loyalty club, and so much more. Also, from the Profile you can check your transaction history, edit your personal information, and submit documents for verification.

Sign Up Process

To create an account in the Playfina Casino, users need to click on the bright Sign-Up button on the main page of the website, enter their email, create a long password, and choose their preferred currency. Also, if you want to receive the casino’s promotional content, click on the relevant box before pressing Sign-Up. That’s all, the registration only takes 1–2 minutes, and you’re ready to start your exciting gambling experience on this platform!

KYC Process

In order to verify your account in the Playfina Casino, you need to go to your player’s profile and click on the Verification tab. There you should upload proof of ID, which can be your passport, ID or driver’s license. Note that scans and screenshots of the photos are not accepted. Also, you need to provide proof of your address like a utility bill or bank statement. The document must be no older than 90 days. Please keep in mind that Revolut, N26, and Wise bank statements, as well as postal or delivery receipts, can’t be approved. The verification process usually takes up to several hours.

App Is Not Provided, yet Fully Optimised for Mobile Use

The Playfina Casino doesn’t have a mobile application yet, however, it’s not a problem, because due to the Australian gambling regulations, apps are prohibited on the territory of the country. If you want to learn more about this topic, then visit our page, where we gathered all the information about gambling laws in Australia.

Nevertheless, the casino’s website can be accessed from any device. When you visit the mobile online version of the casino, it looks the same as a website on a desktop computer or laptop. Everything loads pretty well, takes around 3–4 seconds.

Customer Support: 1-2 Minutes Waiting

In the Playfina Casino, there’s 24/7 instant customer support available, so you can be sure that you’ll get answers quickly to any of your questions. There are two options to contact the casino’s support team — live chat and email. The fastest option is a live chat. When you open it, you need to enter your email and name. First, you’ll be contacting a chatbot, but if it doesn’t meet your needs, you can ask them to connect you with a manager. A support agent typically responds within minutes. For email requests at [email protected], the response time is usually about one hour. A support service via phone is not provided.

Problems With the Playfina Casino: Possible Withdrawal Delays

From the reviews we found online on the different gambling forums, it seems like most players are very happy with the service the Playfina Casino provides. However, we also noticed some comments about possible withdrawal delays. The BetPokies experienced team checked everything on their own and didn’t face the mentioned problem. Still, we recommend you to be attentive. 

Also, the casino’s team make sure to answer most of the comments and provide solutions for the player’s issues. Overall, our experts confirmed that the Playfina Casino is a good platform that does everything it can to provide users with a nice gambling experience.

Responsible Gambling Limits: Cooling-Off, Self-Exclusion, and More

The Playfina Casino team believes that gambling should be perceived only as entertainment and provides its users with a list of limitations, which they can set to control the amount of time they spend playing in the online casino. 

To activate this personal limits feature you need to contact the casino at [email protected] or via live chat. Playfina also offers a list of organisations that can help you if you struggle with a gambling addiction. For more safe gambling tips visit our page.

Poppy Bate

Author

Poppy joined BetPokies in 2021, setting high editorial standards. She now leads the creation and research of online casino reviews and writing about them. Poppy's commitment ensures reliable, objective information for visitors.

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