Lucky7 Casino Review

In 2023, the Lucky7 Casino entered the market, and since 7 is often viewed as a lucky number, the name choice was smart for this industry. Lucky7 is still relatively new but has more than 4,000 games powered by 80+ providers to choose from. You may like the exciting Bonus Store where you can buy free spins, rewards, subscriptions to popular platforms, and even devices. Players are also provided with Loyalty and VIP programs, different tournaments, and special offers like the Lucky Spin. We did in-depth research and tried out all the features this casino offers to help you decide if it’s a platform to consider. 

Promotions in the Lucky7 Casino: Welcome Pack, Reload Bonuses and Special Offers

The Lucky7 Casino has a lot of special promotions to please its users. For example, there are several types of weekly reload bonuses and exclusive offers. Also, the casino offers a Welcome Package of up to $3,000 + 200 Free Spins for your first four deposits. Moreover, Lucky7 constantly adds new great promotions to improve the players’ experience!

Welcome Package: up to $3,000 + 200 Free Spins

In the Lucky7 Casino, users can claim a Welcome Package of up to $3,000 and 200 Free Spins. The first bonus you can get without a bonus code right after you make your first deposit. For the next offers, you’ll need to enter the relevant promo code during the payment process. The minimum deposit to activate the following promotions is $30. Also, pay attention that free spins will appear in your account automatically and will be credited in Book of the Fallen by Pragmatic Play. The wagering requirements for this package are x40. 

Special Tuesday Reload

Players can get up to 110 Free Spins every Tuesday, for that you just need to use a special promo code when making a deposit. The minimum payment to activate the offer is $30 with a TUESDAY30 bonus code to receive 30 Free Spins. If you want to get 60 Free Spins, you need to make a deposit of $75 and use a code TUESDAY60. The highest you can receive is 110 Free Spins when you make a $150+ payment with a promo TUESDAY110. The wagering requirement for this offer is x50, and the free spins are only granted for the Book of the Fallen game by Pragmatic Play. 

Thursday Deposit Bonus

Every Thursday, players can get a bonus of 30% up to $100 + 100 Free Spins. Deposit $20 or more, use a bonus code WINTHUR, and enjoy your gambling time! The free spins are available for Wolf Treasure by IGTech and you need to wager the amount of the bonus x50 times. 

Saturday Booster

Use the code SATBONUS to get a bonus of 50% up to $150 every Saturday. If you want the free spins, you can use the promo SATFS and get 50 Free Spins instead. The minimum you need to deposit is $30. The wager requirement for this promotion is x50. Also, note that the free spins are granted for Book of the Fallen by Pragmatic Play.

Other Promotions — Exclusive Lucky Spin

The Lucky7 Casino offers its users a special Lucky Spin where they can win up to $15,000. To try your luck in this promotion, you need to make a deposit in a specified amount, spin the wheel, and get a guaranteed prize! There are two levels of this offer, for a Silver one you need to make a payment of $30 — $104 and use a SILVER code to win a reward of up to $7,500. To take part in a Gold level on the Lucky Spin, deposit $105+ using a bonus code GOLD and win up to $15,000. The maximum available amount of bonuses a day is 3.

Loyalty Program With Ten Levels in the Lucky7 Casino

The casino’s Loyalty program has 10 levels. For every $30 in real money bets wagered in pokies games, you earn 1 Complimentary Point. For example, to get to the program’s second level, you need to have 3,000 CP. Also, remember that the higher your level is, the more rewards including daily, weekly, and monthly cashback you’ll receive. 

Bonus Store

This casino brand provides its users with a convenient Bonus store where they can spend redeemable comp points. The players acquire 1 point for every $15 bet made in pokies games. The comp points can be redeemed for up to 550 Free Spins, cash rewards from $30 to $150, and even for subscriptions and devices. For example, you can get Apple TV, Disney, Spotify, Amazon Prime, Netflix, YouTube Premium, HBO Max, and other 1 year-long subscriptions. Moreover, for points, you can buy a Sony PlayStation 5, Apple Watch, and even different models of iPhone, MacBook, and iPad!

VIP Program

The Lucky7 Casino’s VIP program gives its members a lot of special benefits, such as a personal VIP account manager, higher and faster cashouts, VIP tournaments, exclusive promotions, heightened deposit and betting limits, game tips, and even special gifts. 

Becoming a member of our VIP Club is by invitation only. Our team of VIP managers carefully selects candidates based on various factors, including loyalty, activity level, and overall contribution to the casino. If you meet the criteria, you will receive a personalised invitation to join the ranks of our esteemed VIP members.

Games Powered by 80+ Providers

In the Lucky7 Casino, players have a wide range of game types to pick from, including live casino, pokies, table games, jackpot, and so many others. Some of the most popular live casino games are blackjack, baccarat, and roulette. The 4,000+ games come from over 80 providers that include popular names like Pragmatic Play, BGaming, IGTech, Playson, and NetGame. After you’ve registered an account, you can view demos of the games. 

Moreover, players can find their favourite games by name, creator, and type by using the search bar at the top of the main page. The Lucky7 Casino’s website also has a lot of game categories. For example, there are separate sections for Top, New, Live Popular, Instant Win, Bonus Buy, and so many more different games. This way, it’s much easier and faster to find what matches your preferences the most. Moreover, players can find their favourite games by name, creator, and type by using the search bar at the top of the main page. The Lucky7 Casino’s website also has a lot of game categories. For example, there are separate sections for Top, New, Live Popular, Instant Win, Bonus Buy, and so many more different games. This way, it’s much easier and faster to find what matches your preferences the most. 

Various Tournaments in the Lucky7 Casino

The Lucky7 Casino also allows its players to take part in a lot of dynamic tournaments that are constantly changing. All of the competitions have different real money attractive prize pools up to $15,000,000. More information about active and upcoming competitions can be found in the Tournaments section on the casino’s website.

20 Payment Methods: Everything From Debit Cards to E-Wallets, and Crypto

In the Lucky7 Casino, users can choose from 20 different payment methods, such as Visa and Mastercard debit cards, Apple and Google Pay, Neosurf, MiFinity, Bitcoin, Binance, Litecoin, Tron, Ripple, Dogecoin, and more. The minimum you can deposit is $20 by Neosurf. All the payments are instant and come with no fees. 

For withdrawals, players can use 13 payment methods including Bank Transfer, MiFinity, Bitcoin, Dogecoin, Binance, Litecoin, and others. The minimum you can withdraw is $30 if you use MiFinity and the maximum is $6,000 for bank transfer. The withdrawals, as well as deposits, have no charges.

Withdrawal Time

On the casino website, in the Withdraw section, you can find the information that the withdrawals are instant. However, it means that the casino starts processing payments right after your request but be prepared to wait some time until your payment comes through. The casino aims to process all withdrawal requests within 72 hours. However, our experts noticed some reviews on the gambling forums about possible withdrawal delays. Even though the BetPokies team checked everything and didn’t notice any serious issues, we still urge you to be careful.

Pretty Quick Load, Greatly Optimised Website for Users’ Comfort

We found Lucky7 Casino’s website user-friendly and didn’t struggle to find the information we were after. Most important links are on the left menu bar, and if the casino adds a new section, a New label will get your attention so you don’t miss out on any features or offers. However, unfortunately, pages sometimes lag, but it doesn’t affect your gambling experience quality that much. 

The left menu bar also contains general sections like Bonuses and Payments. Also, from the Menu players can access their account, learn about deposits and withdrawals available methods, bonuses, complete the verification process, and so much more. On the rest of the screen, the dark blue background with vibrant images is not distracting and looks stylish. Also, the bright purple buttons are highly visible, speeding up the page navigation. 

Moreover, games on the casino’s website are separated into categories for players’ convenience. There are sections like Pokies, Live Casino, New Games, Bonus Buy, Jackpot, Megaways, and others. The Lucky7 Casino also has a separate category for Football games. Sometimes new sections appear dedicated to special holidays and occasions throughout the year. Players also can search for games by names and providers.

Signing Up Process

To create an account in the Lucky7 Casino, players need to do only several easy steps — enter their email address and phone number, create a nickname, and a safe password. Then, you should verify your account via the link they send to your email inbox. Right after that, you’re allowed to start using all the casino’s features!

KYC Process

To complete the KYC process, you need to find the Verification section in the drop-down menu on the left side of the screen. It’s a page where you can upload or drag and drop proof of your identity, address, and the first deposit you made. These documents are your passport, ID or Driver’s license (you also need to send a selfie holding it), bank statement or utility bill, and screenshot showing the payment. Just read the document guidelines carefully before submitting all the required documents. Unfortunately, the casino doesn’t provide information about the exact time frames the KYC process can take, yet, their customer support team assured us that the documents are usually checked fairly quickly.

The App is Available, Greatly Optimised for Mobile Use

The Lucky7 Casino provides its players with a mobile application, which is available on IOS and Android systems. On their website, in the Mobile App section, you can find detailed steps on how to download an application on your phone. However, it’s important to mention that there are special gambling regulations in Australia that prohibit using casino mobile apps on the territory of the country. That’s why, even though Lucky7 has its own app, it won’t be available. More about Australian gambling laws you can read on our page. 

Yet, the mobile online version is greatly optimised, loads within 2–3 seconds, and has almost no differences from a desktop online page. Players can access this casino from any device and still have a great, high-quality gambling experience.

Customer Support: Around 1–2 Minutes Response Time

This casino provides 24/7, high-quality support for its customers. There are two available options to contact the customer support team: via live chat or email. The fastest way to get all the information you need is to use live chat. First, you’ll contact a chatbot. However, if it doesn’t solve your problem, it refers questions to real agents, and you’ll get replies after a minute or two. We found answers sufficient, and you usually get all the information you need. If you contact the casino via email [email protected], you’ll need to wait for about an hour for the answer. Note that there’s no available phone number to use.   

You can also browse their FAQ page, which answers various common questions. It includes links to other pages where you’ll find more detailed information about topics related to account registration, Terms & Conditions, payment methods, privacy policy, and bonus details. 

Concerns with Lucky7 Casino

The Lucky7 Casino’s website isn’t the quickest to load, although it doesn’t influence the overall experience that much. For example, pages may take a few seconds to display all details, or buttons will take a second or two to register your selection.

Also, our experts checked the reviews about this casino on different gambling forums and noticed some contradicting reports on payouts and support. While some mention quick payouts, others complain about withdrawals being declined. The BetPokies team carefully tested everything out and didn’t find any serious issues. However, we recommend you be careful and note that sometimes payouts can be declined due to an uncompleted KYC process, so make sure to submit all the documents in time. However, unfortunately, there’s no exact information on the website about the verification period timeframes.

Deposit, Wager, Loss, and Other Limitations for Responsible Gambling

The Lucky7 Casino promotes safe gambling among its players and ensures that everyone has an enjoyable experience on the platform. The customer support team helps enforce responsible gaming habits. Customers can set different limits to control the time they spend playing. Just note that increasing a set limit can take 24 hours before it kicks in. You can contact the support team via live chat to set the following:

Also, the casino offers a list of organisations that provide consultations with specialists in case of gambling addiction. For more tips, you can visit our responsible gambling page. 

Poppy Bate

Author

Poppy joined BetPokies in 2021, setting high editorial standards. She now leads the creation and research of online casino reviews and writing about them. Poppy's commitment ensures reliable, objective information for visitors.

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